Vicki Koeune is a professional in every way. No matter the issue, she answered my questions in a timely, knowledgeable way. She showed me over 50 homes prior to my making a purchase. She was able to give constructive feedback about the house's infrastructure, including plumbing, electrical, water system, etc. She learned what I was looking for and was able to lead me in the right direction. When it came time to purchase a home she was instrumental in helping me with the negotiations. You cannot go wrong using Vicki for your realtor. I will, if the time comes again.