To Whom It May Concern,
Victoria McMinn is the consummate professional with a background that provides her the tools to be one of the most effective agents working in the market today. In my many experiences with real estate agents, Victoria McMinn clearly stands out as being head and shoulders above the rest, and in so many ways. Thoroughness, experience and knowledge, accessibility, communication, attention to detail, dedication, and willingness to meet her clients needs.
Thoroughness, she is willing to take the time to ensure you understand exactly what is going on whether it be filling out paperwork, where you are in the process, or making that extra phone call to ensure you received or understood some detail of the transaction. She seems to have the ability in many cases to be able to be one step ahead in anticipating your next question. If you don’t understand something, she does not quit until she knows you do, and I value that in her.
Experience/ knowledge, Victoria seems to have seen it all and done it all and that proves to be a huge benefit whether you are buying or listing for the first time or you have participated in real estate transactions many times. Not only does she have thirty years experience, but she is on top of new changes in contracts and just the real estate industry in general. Drawing on her vast experience is clearly one of her strong points. Her professional approach and knowledge is something to be valued, never deterred, always positive, always moving forward.
Accessibility, I have found Victoria to be very accessible even late into the evening, answering phone calls, returning phone calls, texts, and e-mails or presenting herself at your doorstep. One thing I appreciated in working with Victoria is that even when she is tied up she will figure out a way to acknowledge that she has received your communication and will get back as soon as she can. I have never felt that I had to wait an excessive amount of time to get the information that I needed or to get a hold of her. She makes you feel like you are her only client, even when she has many.
Communication is clearly one of her strongest points and this comes through in so many ways. Touching base at the end of the day just to see if you have a question or just the reassurance that there is nothing new that day is yet another of the “going the extra mile” commitments she has. Having dealt with other realtors where I was left wondering for days, it clearly has been a breath of fresh air to work with Victoria. Touching base is not something that I had asked her to do, it is her style, and that says a lot.
Attention to Detail, if you ask for something, it has been my experience you will get it whether it is something very simple or very complicated. Contracts and forms can be daunting but she is always there to walk though it and make sure every aspect is covered, every question is answered. She will make sure things are done right and at the appropriate time in the process. I truly have been impressed at the level of detail she is able to operate at on an ongoing basis. Victoria makes good use of her transaction coordinators using them to enable her to her best advantage, allowing her to be more accessible in the day to day activities.
Dedication, you are the client and that is made abundantly clear in how she looks out for your interests in every way humanly possible. Victoria has many phrases to draw from but one I like best is “What would you like to do next?”. She values relationships and that is what she really thrives on in her real estate dealings.
Willingness to meet her clients needs to the point of being selfless. I have experienced her on many occasion adjust schedules, meet at odd hours, meet at our home, look at yet another house, fill out another offer, even when the system is not cooperating, or return a call or text late at night. If you are fortunate enough to have the opportunity to work with Victoria you will be working with the most professional real estate agents I have ever worked with and I highly recommend her.