Profile picture for Arlene and Neal Van Hine

Arlene and Neal Van Hine

Zillow Local Expert in:

  • 18347

The Local Expert badge is awarded to those who have made valuable contributions in a specific city or neighborhood on Zillow. Local Experts are active Zillow users who share their real estate knowledge and help others by contributing high-quality content at a local level. The more and better the contributions a user makes that relate to that city or neighborhood, the more likely an award will be granted. Users' contributions can be seen in their profiles.

Learn more
Premier AgentTeam

1 Recent Sales (last 12 months)

REALTOR, ACCREDITED BUYERS REPRESENTATIVES-BOTH OF US, ABR (18 years experience)

Specialties:
Buyer's Agent,
Listing Agent,
Relocation,
Foreclosure

Team reviews

Arlene & Neal are experienced professionals that guide their clients through easy and difficult transactions with ease. They guided us through the buying process and made it as easy as possible. They live in the neighborhood, and are awesome at helping a buyer find what they are looking for in a home. A pleasure to work with. :)

  

06/07/2014 - lshapiro7
Bought a home in 2014 in Locust Lakes Village, Coolbaugh, PA 18347.

Arlene & Neal are experienced professionals that guide their clients through easy and difficult transactions with ease. They guided us through the buying process and made it as easy as possible. They live in the neighborhood, and are awesome at helping a buyer find what they are looking for in a home. A pleasure to work with. :)

Profile picture for Arlene and Neal Van Hine
Response from Arlene and Neal

 

  

03/07/2013 - user7570661
Sold a home in 2012.

I have sold and purchased many, many homes from Arlene and Neal over the last 15 years. I find them to be in contact weekly and a great team. I look at the negitive reviews and cannot belive them. I also was informed that there are people that "use" good agents to see foreclosures and bank repo's and other low priced properties at the last minute. I glad I choose them to represent me & to gain there knoweldge on what a property is work. On three of my last transactions we closed at BELOW asking price and on went to closing in 25 days on two of them. I do not beleave that you were not contacted weekly as I was.....after a while I asked them to contact me every other week. Both Arlene and Neal are very honest in there comenents, if you are looking at $65,000 properties maybe you should stop and think "you get what you pay for".And yes they DO live in Arrowhead, I ran off the road and in a snow storm Neal came with a truck and pulled me out.

Again I cannot say enough good things about Arlene and Neal !

Profile picture for Arlene and Neal Van Hine
Response from Arlene and Neal

 

  

01/20/2013 - user7399206
Bought a home in 2012.

Between answering phones in person, quick response time to my emails and walking us through the whole purchasing process Arlene and Neal made our purchase go smoothly and on time.

I have already recommended one of my friends who want to buy a home in the Poconos to them.

Profile picture for Arlene and Neal Van Hine
Response from Arlene and Neal

 

  

12/22/2012 - user1158411
Bought a home in 2012 in Locust Lakes Village, Coolbaugh, PA 18347.

You are not going to find a better real estate team than Neal and Arlene Van Hine. You are getting two real estate professionals for the price of one. Thats twice the knowledge working in your favor. My wife and I utilized them for the purchase of our second home in Arrowhead Lakes, PA. We live in NYC and were concerned about the distance and being in contact with our agent. That was never an issue with Neal and Arlene. They were always available to answer any questions whether it was by phone or email 7 days a week. They were even faster at resolving any issues that arose leading up to closing. Their knowledge of the area, the market and personalizing it to our needs is what separates them from the rest.

You will not find a better real estate team. I have every intention on using them for all future PA deals.

Profile picture for Arlene and Neal Van Hine
Response from Arlene and Neal

 

  

12/16/2012 - user47849077
Sold a home in 2012 in Locust Lakes Village, Coolbaugh, PA 18347.

During our forty-five years of home ownership we have purchased and/or sold four homes. By far the most pleasant experience of these was the recent sale of our vacation home in Arrowhead Lakes where we worked with Arlene & Neal Hine of Centurt 21 at Blakeslee,PA Every stage of the venture from our initial meeting to the final settlement (we had meetings with several other realtors before we committed to the Van Hines) the entire process was very professional yet conducted in a warm, comfortable manner. Questions were answered promptly and thoroughly. They anticipated issues we might have and explained them well while offering options we might consider, Advice was always given with a variety of alternatives when we were faced with some quandry in the process. We were assisted through the entire process in a very professional manner. Essentially, what can be a very stressful process (even an emotional one for us) was made very comfortable. We would recommend Arlene & Neal without any hesitation to any prospective seller or buyer.

Profile picture for Arlene and Neal Van Hine
Response from Arlene and Neal

 

  

11/26/2012 - user521585
We connected, but it did not work out. Looking in Blakeslee, Buck Township, PA 18610

I sent the Van Hines a request through Zillow for information on a property I was looking to purchase. I received an automated reply that they would get back to me soon and then a few days letter I got an e-mail asking why I never replied to the 3 e-mails they sent (which I never received). I replied asking for info on the property (the kind you get through MLS) - and was asked again when I was going to come see it. At this point I said I would find a new realtor to work with but I continued to receive even more e-mails asking when I would come see it, arguing with me. Then they sent info on requirements to rent a house through them - for a bank owned short sale I am looking to purchase. I am beyond frustrated and annoyed by my experience with them.

Profile picture for Arlene and Neal Van Hine
Response from Arlene and Neal on 05/13/2014

This is Arlene Hart Van Hine and am responding to the negative response. To other people completing online inquiries: please note that emails inquiries are leads for potential business. When we received on a website inquiry, we assume you sent it and you want assistance. It's our job to call or email or both with the information that you supplied to us in the beginning; that's called a follow-up. Many people appreciate the quick response that we provide and we are friendly and extremely professional. I do realize that you can't please 100% of the people but we strive for it. I'm sorry that this man wasn't pleased with us, but give us a chance to prove us right. We love our job and enjoying meeting new people everyday; whether it's on the phone, email or in person.

 

  

03/30/2012 - user790593
Sold a home in 2011.

If you are looking for someone who knows the Pocono area very well..these two are team for you. They live in Arrowhead Lakes, which was good for us, because we had a home in there to sell and they sold it for us in a relatively short time. The transaction went very smoothly, and they worked with us from start to finish explaining every step from start to finish..

Profile picture for Arlene and Neal Van Hine
Response from Arlene and Neal

 

  

05/05/2011 - Rumbler 1
Sold a home in 2009 in Locust Lakes Village, Coolbaugh, PA 18347.

Knowledgeable in the entire Pocono area, especially Pocono Lake where they have lived for over 25 years which really made a difference ! They are full time Real Estate professionals easily accessible with texting - E-mailing and return calls immediately even on the weekends. I am on the road six days a week and and never missed a listing with the e-mail alerts and cell phone contact. I have now had 5 transactions and workng on another. Unlike other agents in the area (most of them are part timers) there is no B. S. here, just great results....no excuses they even showed how to rent it a couple weeks out of the year to cover the taxes when I am out of town.

Profile picture for Arlene and Neal Van Hine
Response from Arlene and Neal