Keith & Mary are awesome! We met Mary at an open house and were immediately impressed because she was so friendly & knowledgeable. She stood out from all the other realtors we'd encountered at open houses because she was so engaged & attentive.
As first-time home buyers, Mary & Keith helped us at every step through the house hunting, offer-crafting, & negotiation process. They were super patient & helpful as we narrowed in on what we were looking for. They answered all of our questions about understanding contingencies/contracts, pricing, disclosures & just really helped us understand the crazy Bay Area market.
They were extremely responsive & diligent as we crafted offers on the tight timelines requested by most sellers. They'd offer advice on crafting an offer but were never pushy, always urging us to go with what we were comfortable with.
Once we bought our house, they put us in touch with a great contractor who helped us do a few renovations (something we were also new to). They helped us navigate our HOA, as we moved in.