I have worked with Watermark Home Loans three times on two home loans and have just closed today on a refinance. My mortgage banker through all this has been Cathy Dragna and I just have to say... She is the best!! My refinance took just over 30 days from start to close. I now have a fixed 30 year loan at 3.5%. Thank you Cathy!!
We had the pleasure dealing with Jennifer Chang at Watermark for the refinancing of our current home. Jennifer made the process very easy for us to understand laying out all the steps and providing us her recommendations. She is extremely professional, very knowledgeable, and personable. It was evident from the onset that Jennifer possessed the honesty and integrity we desired and expected from someone managing our refinance process. Her communication skills are clear, concise, and very timely during the entire refinance process. We closed on the exact date Jennifer estimated and all the necessary arrangements were handled by her and her support team without issue. We highly recommend Jennifer for any mortgage-related requirements and look forward to teaming with her in the near future.
I wanted to personally thank you for the outstanding service you provided in refinancing our home loan. You assisted my wife and I in coordinating the precise time to lock in a marvelous interest rate (3.65% on a 30yr fixed) and also assisted me in the negotiations of the upfront and escrow costs that I would incur. You were very prompt in returning our phone calls and you seemed to work long and late hours in order to get the job done. We feel so fortunate to have you on our team and would use you again in a heartbeat.
We worked with Cathy Dragna at Watermark, and she was outstanding. Our refi was fairly complicated with multiple loans to consolidate, but Cathy provided creative solutions and always kept us up to date. We are very happy with our new loan, and would highly recommend Cathy and Watermark without hesitation.
After a reference from a friend we were contacted by Jennifer Chang at Watermark. She very quickly pushed our refi through, was rapid in her response to questions or documentation issues, and got us a competitive rate. Thanks so much for your efforts!! James
Ryan Sheets and Watermark were great. They provided the best rate in the market and made the process painless, working through my questions and ensuring that all the proper documentation was submitted.
We worked with Casey Lamm and closed on time in September. The whole process took us a month overall. Casey helped us to work around minor issue, he was responsive and very helpful. Will recommend and work with again.
You know I am one of those guys that is self employed and has always had a hard time getting a loan ( ie fitting the form ). Jennifer was helpful at every turn, requesting and checking all the endless paper work and getting the info in a form that suited the underwriters. She processed 2 loans for me simultaneously - personal and rental, both at a great rate. Could not be happier! Thanks Again - Robert A
I cannot Thank Ms. Jennifer Chang of Watermark Home Loans enough for the help and assistance she provided me throughout my loan process. Ms. Chang was always available to answer the many questions I had during this refinance of my home and she always knew the answers to the many questions I had for her. Not only did Watermark Home Loans obtain an interest rate well below what my current loan was which saved me hundreds of dollars in my monthly payment, but I also got to skip a month mortgage payment which was also a great help.
Thank you Watermark Homes loans and Ms. Jennifer Chang for an awesome experience. I will certainly be recommending your home loan services to other home owners I know.