In dealing with Waypoint Homes, I have done nothing but jump thru hoops to rent with this company. I have a perfect 5 year rental history in one location, never a late payment or nsf fee etc. I found out that their was a negative incident on my credit report which I cleared up immediately, and I sent the documentation to them within hours, only to be told I did not send it correctly, I then corrected that again within a short time. I was told that this was all I needed to move forward. Great I thought, only to find out not so much so. I spent 4 days sending in all different documentation that now they claim is not sufficient. I understand rules, but when you say that people with undocumented income can pay 6 months prepaid rent +2 month deposit, but you deny my application because I was self employed and my taxes are boxed up because I am packing to move, but have provided my bank statements, business info etc, that should not even come into question as I took a position at a company to which the employer provided them directly a letter of employment with my salary etc. Even at several times being told that the Regional Director would look over it to approve it, to which we were told that if we provided the complete bank statements ie not just the simplified page where it shows the deposits but the whole thing of where my money goes we would be approved, by law I do not have to show where I spend my money therefore I provided the bank statements with all the amounts blacked out as that was not their business and that is when we were told that they could not help us any further. If I had known that this would turn out this way then I would have never continued past day 2.