My wife and I have had the privilege of working with Russ in buying our dream home. We found him to be very professional, extremely easy to work with, very informed and very helpful in guiding us to buy a home in a seller's market with low inventory. He understood our requirements very well and did not rush us into a buying a home. This was particularly important when we were half committed and weren't sure of jumping in. Ultimately, when we found our dream home, he was very creative in making an offer in a seller's market that was below the asking price, and much to our astonishment, it was accepted by the sellers. We were willing to pay 15% more than the asking price. The fact that we didn't have to do that was directly related to Russ's imagination and creativity. When we got stuck at the last minute in a bad loan deal from our bank that had originally promised and pre-authorized a good loan, Russ provided us the name of a lender specializing in Silicon Valley jumbo loans. She came thru with terms that were more favorable to us. In other words, Russ not only helped us clinch the deal with the seller but also helped us secure a great loan. Bottom line, we would not be living in our dream house but for Russ. Even after the sale was completed and we moved in, Russ has been very helpful answering a lot of questions from us and we feel we can count on his help whenever we need it. We (my wife and I) strongly recommend Russ' services if you're buying or selling a house and assure you that it will be a productive and pleasant experience.