I am convinced that getting great personal service and attention is still possible! Kat Whitman is hands down THE BEST lender experience I have ever had, and I have secured a mortgage through a lender (first or refinance) at least a dozen times. Questions are answered, calls are returned, information for make good decisions is provided, etc. Kat provides incredible personal assistance and sincerely cares about making her customers feel comfortable with their mortgage decision. On top of that, after shopping around, I could not find better loan options (little to no out of pocket) for my needs than what I found with WHITMAN MET. I will DEFINITELY seek Kat's advice and counsel next time I or any member of my family needs to secure a mortgage loan. I could not recommend Kat and her staff more highly and would gladly speak with anyone who has concerns about not going with a big-name mortgage company. You will be extremely pleased with WHITMAN MET!