We had been looking for our first home for two years with two different realtors but nothing seemed to "click". Yoana and I met by chance on the playground, and the rest is history. We didn't just find a realtor, we gained a friend. She was so quick at returning our calls and answering the hundreds of questions we had, which neither of the previous realtors did. She thoroughly listened when I explained what I wanted in our home and why I wanted it. When I turned my nose up at a home that did not show well in pictures she convinced me to go and take a look at it in person. A good thing too, because I fell in love with the house and that is where we are now! We never would have seen this property if she was not so knowledgeable of the area and what was on the market. And when we ran into snags (which most transactions have) she handled them promptly and explained to us why they happened. My family could not have been any more pleased with our home, thanks to Yoana!