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Community Acceptance

Email: enrique.herbella@communityacce ...

Phone: (800) 970-7088

Website: http://www.communityacceptancemortgage.com/

Profile picture for William Doom

William Doom's Reviews Received

Ratings and reviews by users who have received loan quotes from this lender.

Overall Rating:

4.3/5.0

Total Reviews: 29
William Doom's Reviews

5.0/5.0

Closed with lender

William is excellent! I chose him because he gave me the best rates and lower fees compared to other quotes I received here on Zillow.

During the entire process William was always on top of everything, answered all my questions and kept me informed on the status of the loan at all times.

In the end William gave me an even better rate than what he originally offered so everything worked out really well for me. I would definetely recommend him to other Zillow users.

Thanks!

LowKeyGirl  (08/11/2009) Respond |   Flag content

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Thank you for the positive feedback. I am happy we could help you close and do it in your allotted time. Enjoy your NEW home..

5.0/5.0

Will was a great help at reviewing all loan options. After further review we decided the $17 a month savings would not offset the loan cost. Overall a real honest and upfront guy!

seattle2062006  (07/23/2009) Respond |   Flag content

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2.0/5.0

Closed with lender

William was really bad at communicating with us.

While we did close the loan, and at the rate we locked at, everything happened last-minute. This despite the fact that William's assistant was impressed by how organized we were with providing all the paperwork they needed. It was so last-minute that in the end, when were supposed to have someone come to our house for the signing, they ended up making us drive 3 hours and miss a day of work just to sign at an escrow office. They didn't even get us the information about how much of a cashier's check they needed until the night before we were supposed to close--when all the banks were closed.

NOTE: we did close with William, and at the rate he initially quoted. He did meet his expectations in this way.
I gave William 2 stars ("somewhat unlikely to recommend") because we were really put-out. But if you're willing to risk having last-minute surprises, he did offer good rates and stuck with them.

FinseHund  (06/08/2009) Respond |   Flag content

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Thank you for the rating. Above all else you did close on a 4.5% mortgage as promised.

1.0/5.0

He made initial contact, but kept asking the same questions over again in regards to address to get his appraiser to give him an estimate. After about 2 weeks of waiting he emailed me to let me know that his appraiser couldnt pull up property info. He then asked me to confirm address again, and he had it listed incorrectly. This is a small detail, but it was the 3rd or 4th time I had to provide him with the address. Ultimately, we decided not to re-fi, but if we do, we will use someone else.

TheJerk  (06/05/2009) Respond |   Flag content

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Well I guess this is the type of rating you get from someone with the user name "TheJerk" I suppose you would have been happier if we would have just started the loan, without the initial research and had you spend $500 on appraisal that was useless due to the decline in the market value. I could see a bad rating if I would have charged your for my time and energy, but FREE research come on. I have also reported this rating, as I do not believe this truly reflects the concept of Zillow ratings

5.0/5.0

Closed with lender

William Doom and his associates make it happen. Refinancing is extremely busy but William Doom stuck with me, answered all my questions and got me a loan at the rates he promised. I have and will continue to recommend him to my friends.

ghost69  (05/26/2009) Respond |   Flag content

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2.0/5.0

Mr Doom at first did not contact me until I rated him (poorly). Then He appeared to start the process but did not return e-mails or phone calls for up to a week at a time. He said the lender did not like my moble home or location but it was only after persisents on my part did he communicate me. I would not recomment him to any person wanting a loan on a moble home or the amount being low ($70,000 or less). He appears to not be interested.

joedodo2  (07/14/2009) Respond |   Flag content

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5.0/5.0

Closed with lender

William got us great terms for our loan; better than other lenders we talked to. The refinance business is very crazy right now, but William was timely and efficient in pulling all the details together. We closed well within our lock-in period, whereas we know several friends who have had to extend their lock-in periods. We highly recommend William.

PDX_Prescott  (05/13/2009) Respond |   Flag content

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5.0/5.0

Closed with lender

William responded timely manner with low rate.
He made refinancing easy!!!
Highly recommend!!!!

pockelcell  (05/13/2009) Respond |   Flag content

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5.0/5.0

I am still considering my options. William contacted me immediately. He answered all my question, without speaking down to me. I found his demeanor refreshing in this very in-your-face type of arena. He called me right back. In fact, he shared an option I had not even considered. If I choose to move forward with a refi, William will definitely get my business.
--Albuquerque, NM

strong941  (05/06/2009) Respond |   Flag content

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5.0/5.0

Closed with lender

I had originally started walking down the refi path with a bank, but William kept our communication lines open and was able to find a very attractive loan package within my criteria (30 yr fixed, 0 points, under 5%) when the bank deal fell through. Got the appraiser here in about 2 days of locking the loan, and then we waited in the refi queue at the lender. The lender got overwhelmed and ultimately was looking to extend my closing (while charging me money to extend even though it was their process that got slowed down)... William worked with them to extend the loan at their cost. That was a huge win and was the reason the loan actually closed (because I was unwilling to pay for the loan extension). Deal closed. :)

amimce  (04/21/2009) Respond |   Flag content

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