- Highly likely to recommend
06/30/2012 - user478304
Bought a home in 2012.
Abby was a great agent for us. I am a person who is looking for someone with great communication skills and that is definitely Abby. I feel she went out of her way on multiple occasions to suit my schedule. She was very knowledgeable and prepared with a lot of good information both in talking to us and in her handy binder of information. She did everything she could to help our search and purchase go as smoothly as possible. Even when things were pretty hectic she was helping make sure everything was progressing as best she could.
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- Highly likely to recommend
06/30/2012 - user255779
Bought a Single Family home in 2012 for approximately $275K in Federal Way, WA.
Everyone had us worried about the process of buying our first home. None of those fears came to fruition, all thanks to Abby! We could not have asked for a better experience. From the start she never assumed anything and always made sure we were comfortable with the process of finding, financing, and owning a home. She was always quick to respond to our questions and concerns. We always felt like she was there to make sure we got exactly what we wanted. Right now, we can't possibly imagine leaving our new home, but if we do, Abby will be the first person we tell.
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- Highly likely to recommend
06/26/2012 - user8372410
Bought a home in 2012.
My experience with Abby has been amazing, She went above and beyond the call of duty on multiple occassions. My job has me on the road constantly so I had to put a lot of faith in Abby in helping me find the right house. After looking at a few together she went to several visits without me present, giving me her honest opinion. I never felt like she was in it for a sale, but to make sure that I had the best house for me. When she found a house perfect for me I trusted her opinion to put a bid on it sight unseeen. It turns out the house was exactly what I was looking for and I was extremely pleased. I will make sure to let everyone I know about Abby and her expertise and professionalism through the entire experience.
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- Highly likely to recommend
05/13/2012 - user576025
Bought a Single Family home in 2012 for approximately $375K in Auburn, WA.
We are a hard to fit family since we live multi-generationally. Abby worked with us extensively to find a house that fit our requirements for size as well as price. She made the process of finding a new home doable and we are extremely happy with the end result
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- Highly likely to recommend
04/11/2012 - ttran93
Bought a home in 2012.
Abby is very professional and helpful. She has really made the process easy. She's also very flexible, willing to meet us on weekends and talking over the phone in the evenings. I love that she uses DocuSign to get the papers signed electronically.
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- Highly likely to recommend
03/12/2012 - EdTrish
Bought a home in 2012.
Abby is: Knowledgeable, responsive, caring, on the ball, polite, helpful. We tried to buy this house as a short sale and finally got it in foreclosure. The short sale/foreclosure process can be very long, difficult and frustrating but Abby knows her stuff when it comes to these types of purchases – not all agents do. She held our hand and walked us through the involved process that took almost a year to complete. I must say that the short sale process was very hard, and Abby made it as smooth as she possibly could but ‘easy’ and ‘short sale’ aren’t words that go together. After the house was foreclosed on the sale was pretty smooth and moved very quickly. Abby was on top of it the whole time and kept us well informed. If we ever sell this home, she will be our selling agent and I would look forward to using her as a buying agent if we ever have the need. She had our best interest in mind throughout the process and never faltered. I highly recommend Abby Santos.
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- Highly likely to recommend
12/27/2011 - kayleigh28
Sold a Single Family home in 2011 for approximately $225K in Lake Tapps, WA.
We looked though a lot of the online sites and were kinda intimidated by many of the men, fearing we'd be dealing with a "used car salesman" and were already stressed at the daunting concept of selling our home and buying a new one. We went online and just started looking through reviews (like you're doing!) and we liked what we read with Abby. She also was able to call us back when several others didn't. Abby came out to the house the next day with several ideas on what to do to get the house ready for sale and we went over what type of house we were looking for. Within 3 days, Abby had helped us find the perfect house and were filling out paperwork.

As for our current house, we had it all cleaned and pretty much ready to show when Abby came out to look and she had us change a lot! We really weren't sure, but per her recommendations, we packed away all the "homey" nick-nacs and clutter so potential buyers could see the details of the house without being distracted by the clutter and it worked like a charm. We had a lot of showings the first couple weeks but the 3 offers came in the day after we lowered it to her recommended price. She also provided us good direction on which offer to select and we went with a stronger buyer that had a better chance for closing and that paid off really well.

So, within 6 weeks, we had sold AND found/closed on our new home with no hassle! All of Abby's recommendations were right on and she was a pleasure to deal with. We would highly recommend Abby to anyone looking to buy or sell!

Abby, thank you so much for making this whole process painless!
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- Highly likely to recommend
12/09/2011 - jjr6697
Bought a home in 2011.
Buying a house is a very big decision in life. It can be both challenging and stressful. Abby Santos took the challenge and stress out of the process and made purchasing my home a wonderful experience. Abby’s passion and attention to detail is unmatched. I would highly recommend her. Thank you Abby.
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- Highly likely to recommend
12/05/2011 - WQA
Bought a home in 2011.
Professional, personable, good sense of humor- which was very helpful in reducing stress, very responsive via phone and email, and wanted to get to know me as a person as well as let me get to know her. She has a wealth of knowledge of the area, is assertive in representing her clients, has numerous resources to help with relocation. Abby is flexible, genuinely cares about the client, and went above and beyond. I consider her a friend and would highly recommend her as an agent. I would also not hesitate to use her again in the future.
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- Highly likely to recommend
11/08/2011 - Wahokie
Bought a home in 2011.
We had started working with a different agent who was unresponsive to us so we started looking for a new agent. We actually found Abby on Zillow and based on her reviews, contacted her to be our agent. As a retiring military family purchasing our first home, Abby was wonderful in helping us to maneuver through the process. She was patient with us as we began our search nearly a year before we actually made the purchase. While we did much of the search online (and at a distance, since we were still stationed in a different state), when it came time to do the negotiating and financing, she was on top of everything and helped us through each stage of the process. She even met with the inspector at the home since we were 800 miles away. She was a joy to work with for this big milestone!
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Professional Information
Abby Santos
Address:
Windermere Real Estate/West Campus,
32128 - 169th Ave SE
Auburn, WA  98092
Phone:
(253) 245-3076
Cell:
(206) 701-9693
Fax:
(253) 838-9909Click to view
 
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Websites:
Website
 
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Advice posts:
3
Screen name:
abbylsantos
Member since:
02/19/2009
 
 
 
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