We first met Annette when we made an appointment to look at a home that we ended up not being interested in but we stayed and talked to Annette for a while after the showing and she gave us some tips that were helpful and names of lenders and other professionals that she felt were great to work with and at least made us believe that she was knowledgeable in what she does.
About a month or so later, my husband and I found a home that we wanted to put an offer in on and we called Annette to help us, as we are first time buyers.
Annette was, for the most part, prompt with responses to our questions and requests to see the property on several occasions. (We were planning a remodel to begin the day we were scheduled to close). Looking back on the experience, I think that my husband and I had expectations - mostly regarding communication - that sometimes weren't met BUT being first time buyers and never having worked with a real estate agent before, I now see that in some areas our expectations were too high. We did go with a lender and a home inspector that she highly recommended and were happy with both of those experiences as well.
I would say that we would use Annette again but we plan to be in this house for a long time and hope not to NEED her! However, we will pass her name on.
Good luck going forward, Annette and thank you for your help!
P & K Siverling