We used Ann Swanson for a very long and complicated real estate process that ultimately culminated in the purchase of our first home. Without Ann's assistance, our purchase never would have succeeded. Ann was a fierce advocate for our interests when we encountered problems in the process without pressuring us to make decisions that were ultimately not in our interest. Ann's expertise and assistance went far beyond that of a real estate agent--she has an expert knowledge of area lenders, contractors, and services. Ann gave us the type of attention we never would have had at a big name agency, and I would recommend her without reservation to other buyers.