We're sorry. This service is temporarily unavailable. Please come back later and try again.
Mortgage Loan Officer (7 years experience)
Ratings & Reviews
This is my first time refinancing, so I had a lot of questions and I was overly anxious, Adolfo made sure I understood every number and step of this process. He never made feel stupid when other brokers did. <br/><br/>I am so happy that I have recommended Adolfo to other friends. <br/><br/>Thank you, Adolfo!
This is my first time refinancing, so I had a lot of questions and I was overly anxious, Adolfo made sure I understood every number and step of this process. He never made feel stupid when other brokers did.
I am so happy that I have recommended Adolfo to other friends.
Doing business with Adolfo Pontaza was great, I got a comprehensive description of my options to refinance my home loan. He was ready to explore thoroughly all my options. I shopped around for a good interest rate, the rates and the estimates I got from him were the most attractive that I found. The process was also completed very fast
Closed refinance loan. Longfellow, Emeryville, CA 94608
I have prior experience with re-financing home loans. My experience with Adolfo was one of the best I've ever had. Although I did visit his office once, most of our correspondence was over text and e-mail, helpful for me since i work nights and sleep during the day. Adolfo even tracked me down when i was out of town to lock me in a great rate. He helped me re-finance my condo (which is a bit more cumbersome than a single-family dwelling) and kept me up-to-date with my application over the two months. I have recommended him to other people in my building and one is already working on her re-fi with Adolfo.
Closed refinance loan. Hollydale, South Gate, CA 90280
Adolfo was excellent! He was able to get the cash out when no other lender could. All I had to do was email some documents to him, fedex my trust, and sign the closing docs. with the notary. He then saw to it that the cash was wired into my checking account. He called to let me know that the funds had been deposited. BEAUTIFUL!
Closed refinance loan. East San Jose, San Jose, CA 95148
Like many other homeowners in the bay area, we have refinanced on several previous occasions with other lenders and on-line applications have made this process more convenient. However, what determines whether the process is one that you swear you never want to endure again, or one that you can't wait to tell others about, is the professional customer oriented attention provided by your mortgage consultant that motiviates you to tell others! Obviously,my experience was the later.
Adolfo has this aspect of the process "hard wired"! I can't recall any of our previous refinance experiences being as easy, educational, and completely stress free as the one we had with Adolfo! He was not only extremely insightful and knowledgeable about the refinance process, but consistently provided a level of customer service that you would expect from the concierge of a Five Star hotel! He would even contact me when I didn't realize I needed to be!
Whoever was responsible at Penn Financial for hiring this outstanding professional, made a significant contribution to their reputation for selecting mortgage professionals of the highest level of quality, integrity and consistently placing the customer first!
However, I would encourage you to ask for Adolfo Pontaza at Penn Financial, if you would also like to experience the "nirvana" of refinance experiences!
Closed refinance loan. Lomita Park, San Bruno, CA 94066
We had a great working experience with Mr. Pontaza when refinancing our home. He was professional, knowledgeable and provided great follow through every step of our re-fi. He was easy to work with and listened to our needs and has a warm and welcoming manner. .
Closed refinance loan. Valla, Santa Fe Springs, CA 90670
After trying to refiance with my bank twice with no avial .... I gave New Penn a chance , I was connected to Mr. Potanza who was honest and realistic from the begining. He gained my trust after my own bank dropped the ball on me twice and that was not easy. He was always in touch with me as my loan progressd If I had a question he was always availible and quick to answer my questions via phone and e mail. I will recommend Adolfo to friends and family who may need this type of service. My experience was overall great!!!