Bobbie was suggested to me from the lender I was working with based on the feedback they had received from buyers in the past. As it turns out, I could not have made a better decision myself. As a first time home buyer, the process can be intimidating and my wife and I went through a myriad of emotions. Bobbie surely made the process as painless as possible and is very accommodating. She was always available and accessible. I would often express my concerns or pose any one of many questions at various times during the day and night via text or email and Bobbie always made it a priority to respond promptly. I never felt like I was one of Bobbie's clients but rather the only client. She made us feel as if we were not going through it alone. Her knowledge and follow through rank among the best. We could not be happier with the way things turned out and the level of service and commitment Bobbie displayed throughout the process. I could not recommend Bobbie Files enough to anybody looking for an agent in the Bristol, Plymouth and Norfolk Counties and you can bet that Bobbie will be the first call I make if we ever look to buy or sell a home in the future!