Testimonials from Realtors and Transaction Coordinators:
"WJB Mortgage; specifically Brendan Bracken''s Team provide one of the best Lender customer service platforms that I have experienced during my Real Estate career. They provide weekly updates that take the "guessing" out of the Escrow process and are upfront with all details that will affect our transaction. Their expertise and professionalism allowed us to close two and a half weeks earlier than scheduled – which is a miracle to say the least. " DANA BLAIR, LICENSED TRANSACTION MANAGER, for Earl Gervais, Broker and President American Eagle Real Estate, Inc.
As an agent with 25 years'' experience in Real Estate, I felt it imperative that I personally let you know how impressed I was with your exceptional ability to navigate the lending world in our recent closing at 8072 Linen Drive. I have always operated my business with the belief that agents and lenders make the buyers/sellers goals happen and that it is our job to get out of the way in lieu of making hurdles that add stress to the transaction.
I found my beliefs upheld in your company and want others to know that your "Concierge" concept added great worth to your services. That coupled with your "proactive" attitude to be ahead of lenders demands and requirements made us sail through to a successful closing where everyone felt the win-win outcome. Never during our escrow did I have to call you to be informed. You always called me faithfully.
Having 8 offers on this property within 24 hours was overwhelming to me and my sellers. I spent one entire day talking to agents and their lenders to make a decision and be able to guide my client to the correct offer. You rose to the occasion and talked to me immediately and took a large amount of your time that day, making me feel comfortable. That is why, we chose your buyers offer. I knew we were in the best of hands in a very difficult lending market of new rules that can be mind boggling.
Thank you so much and I look forward to working with you again.
Gail Stoewer, Realtor Consultant, Keller Williams Realty
Thank you Brendan, as a TC, it was great to work with you. You have an excellent system of updating all that really sets you apart, and you closed it on time. A+ service in my book!
Closing Coordinator, Transaction Coordinator, (10/25/2011)