Profile picture for Charlotte Horne

Charlotte Horne

Agent

3 Recent Sales (last 12 months)

Specialties:
Buyer's Agent,
Listing Agent,
Relocation,
Foreclosure

Ratings & Reviews

We built a home in hope mills with this realtor and the builder she represents William R and the experience was not too good. I feel as if though the builder does not have a clue as to what is going on and how things are handled under his name. There were many times I would call to ask questions and they would say they will return my call with an answer and I would wait days and never received a call. The only way things would get done is if you bother and complain because being nice gets you no where. Now that we have our home and it is done the problems we have are again ignored. Would not recommend.

  

06/04/2015 - mrsarmywife2001
Bought a Single Family home in 2014 in Eagle River Valley, Eagle River, AK.

We built a home in hope mills with this realtor and the builder she represents William R and the experience was not too good. I feel as if though the builder does not have a clue as to what is going on and how things are handled under his name. There were many times I would call to ask questions and they would say they will return my call with an answer and I would wait days and never received a call. The only way things would get done is if you bother and complain because being nice gets you no where. Now that we have our home and it is done the problems we have are again ignored. Would not recommend.

Profile picture for Charlotte Horne
Response from Charlotte

 

  

06/03/2015 - Mary20131
Sold a home in 2015 in Roslin, Hope Mills, NC 28348.

I am currently working with Charlotte Horne in purchasing my new home. Our house is closing this week and from the start she has been absolutely wonderful! When we have questions she is quick to respond. Even if she doesn't yet know the answer, she let's us know she is working on it . My husband and I have very difficult work schedules and she was more than happy to meet with us at our convenience, whether it be 9am or 730 pm. She has even gone out of her way to meet us on a Sunday. We highly recommend Charlotte Horne and her team! Thank you for everything !!

Profile picture for Charlotte Horne
Response from Charlotte

 

  

05/06/2015 - chop804
Bought a Single Family home in 2014 in Hope Mills, NC.

This lady is crazy and very rude. While working with her; my husband and I often shook our heads at her vulgar language and disrespectful demeanor to her staff and others. When we asked to speak to the builder she works for - William R. Homes, she told us "no" and that he does not make time for his buyers (this was literally after we were 2/3's the way completion of our new home) In the time we met with her she was hard to reach, went MIA for many days and weeks at a time. Her staff was unaware of the process or how to resolve our needs and requested additions to our home, which added to our frustration. I would not recommend utilizing this realtor ever simply due to her professionalism and mistreatment of others.

Profile picture for Charlotte Horne
Response from Charlotte