I found Shannon to be unenthusiastic, non hands on, lack of marketing and energy to promote the home. She promised to do all this staging and cleaning to show the homes true colors and none of this ever happened. I did not see her being proactive in the Trinity Lake area, only in Weaverville. I think in the year and a half that it was listed, only 2 other realtors showed the house. I would not recommend using her as an agent for your property unless you want to sit and wait and hope for some lucky streak finding the right person at the right time. When I requested to cancel the contract after a year and a half, she blew me off, offered excuses as to why she hadn't sent me the cancellation, all in all stalling and preventing me from getting this property back on the market. This was totally inappropriate for someone who is supposed to be customer service oriented. I am the property owner and she was supposed to work for me, not the other way around. I found her to be very rude and a game player.