Ratings & Reviews

 

  
 

02/08/2015 - camauro50
Bought a Single Family home in 2014 for approximately $925K in Norkirk, Kirkland, WA.

As a remote purchaser, preparing to relocate to the Kirkland/Bellevue area, Michelle phone interviewed me to ensure she knew what features were important to me, within the community as well as within the home I wanted to buy. She screened listings on my behalf, and called me to tour one listing...the one I bought!

Her expertise in the offer and close processes supported me immensely. Michelle's knowledge and responsiveness allowed me to purchase a beautiful townhouse in Kirkland, within my budget and with most of the features on my wish list.

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02/06/2015 - brian1dehart
Bought a home in 2015.

Michelle and Robert were always available, and very knowledgable. As a first time home buyer, I learned a lot about the process and how to find a quality home from these very knowledgeable agents.

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02/04/2015 - ningyu39
Bought a Single Family home in 2014 for approximately $475K in Kingsgate, Kirkland, WA.

We worked with Michelle and Robert for our first house. I personally worked really hard for house hunting by myself so basically I did not rely on them to find the perfect house for me. However, Robert gave us lots of helpful knowledge for searching for the houses and drove us around all neighborhood on eastside. He went to inspect all the houses with us and pointed out all the problems that we need to pay attention to. We do like Robert a lot because he is easy to work with and helped negotiate in the whole process.Michelle handled all paperwork in a timely manner. She basically works in the office so you don't see her a lot. Even though the seller did leave something in the backyard and we never heard back from our fabulous agents, it is really not their fault.

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01/05/2015 - zuser20140929012632410
Bought a Single Family home in 2014 for approximately $600K in Sammamish, WA.

We met with Rob in random directly from Zillow listings after working with a couple of agents. The moment we met him, we knew Rob was our guy.

The guy is truly honest, direct, and very meticulous. Has a great instincts for spotting problems that sellers try to hide under the rug.

He will not rush you to make a decision just to get rid of you (as other agents did), instead he waited for the right home for us, and gave us great advice on the way. We learned a lot from the process, Rob shared with us very useful information and we felt that all was very transparent.

During the process we were introduced with Michelle as well, she was very helpful and very efficient in all our electronic correspondence with them. Super quick respond in any hour of any day!

Thanks to them we purchase a great house we can call now home.

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12/03/2014 - user5189061
Bought a Other home in 2014 for approximately $350K in Bothell, WA.

Robert and Michelle helped my husband and I find our first home and they could not have been more helpful! Robert was there when we went to look at some homes and was very honest with his opinion of the homes and pointed lots of things out that we would have never noticed. Michelle was the one who we communicated with the most and handled all of the paperwork, she was very prompt in getting all the steps done. We found them on a whim looking online and I am so glad we did! We will definitely recommend them to anyone we know looking for a realtor on the eastside. They make a great team and are great people.

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08/04/2014 - kkangshi7
Bought a Single Family home in 2014 for approximately $875K in Finn Hill, Kirkland, WA.

Without them, we would have never gotten our dreams home. They worked hard, through all the ups and downs of the process, and had our back the entire way. I can't say enough wonderful things about them. Despite homebuying being an incredibly stressful and exhausting process, I found working with them to be a real pleasure :)

(also they are GOOD at what they do.)

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07/23/2014 - jagriti shar
Bought a Single Family home in 2014 for approximately $475K in Sammamish, WA.

We contacted Michelle and Robert regarding a property we saw on Zillow. Michelle immediately responded back with details about that house and a few more like it. Since then its has been like a thousand emails and hundreds of phone calls back and forth!! This counts to show the kind of responsiveness and the Royal treatment we got from them. I don't remember ever waiting for more than 15 minutes for Michelle to respond back! That is commitment!

My definition of a good agent is someone who not only helps you find a good home, but who also cares enough to plainly say "No" when they see you going for a property which is not good, and Robert and Michelle did just that! They explained their reasons for their refusal to put in a bid for us on at least half a dozen properties we really liked, and I must say, we are so glad they did that.

On one occasion, though the property was excellent, Robert talked us out of putting in our bid because the property was on a very busy road and was not fenced. His reasons were simple, it was simply not safe for my overly energized 2 year old! and the property would not be safe for him even after we completely fence it! That is care!

So much we trusted their opinion and experience, that the first thing we would do, when we would enter a house would be to turn to Robert and ask him: "What do you think?" :) Getting an "I like it" out of him is not an easy thing. 57 houses later he did finally say "I like it" and that "I like it" house is now our home :)

The purchase of a house does not just end with putting in your bid, it ends when you move in and Michelle and Robert were there at every step, from pushing the Escrow and the bank to closing on time (a lot earlier in our case :)) keeping us updated, getting things arranged for us and finally meeting us at the house with our house keys.

We cannot say enough thanks to Michelle and Robert. They are a wonderful team and it has been an absolute pleasure to work with them.

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04/10/2014 - stevenchernandez
Bought a Townhouse home in 2014 for approximately $175K in Mountlake Terrace, WA.

Both Michelle and Robert provided exceptional service from start to finish. Both are so very knowledgeable, professional, fun, and responsive. Michelle's response time to calls, text messages, and emails were very fast. Robert's ability to see a property so thoroughly both inside and out, along with his sincere assessment was greatly appreciated. Their help in finding a lender made all of our hard work pay off. Can't imagine what my first home buying experience would have been like if it weren't for both Michelle and Robert. I am forever grateful for all they have done. Steve H.

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02/10/2014 - zuser20131029154402354
Bought a home in 2014.

I worked with Michelle and Robert while purchasing my home in Kirkland. Michelle was my main contact but Robert did help out from time to time. I LOVED working with both of them but especially Michelle. She answered every single one of my emails, texts and calls. She made the buying process wonderful and had my back the entire time. I wouldn’t work with everyone else. I plan to work with both she and Robert again in the near future. Thank you Michelle and Robert for all that you have done and continue to do!

AP

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02/09/2014 - kimberly574
Listed, but didn't sell my Single Family home in 2013 in Education Hill, Redmond, WA.

Michelle and Robert did an exceptional job.

I will hire them again in the future. They are excellent at communication, showings, and overall professional.

In addition, they go "over the call of duty for a realtor" doing the extra's.

Kimberly

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