- Highly likely to recommend
08/04/2014 - kkangshi7
Bought a Single Family home in 2014 for approximately $875K in Finn Hill, Kirkland, WA.
Without them, we would have never gotten our dreams home. They worked hard, through all the ups and downs of the process, and had our back the entire way. I can't say enough wonderful things about them. Despite homebuying being an incredibly stressful and exhausting process, I found working with them to be a real pleasure :)

(also they are GOOD at what they do.)
Response from

 

- Highly likely to recommend
07/23/2014 - jagriti shar
Bought a Single Family home in 2014 for approximately $475K in Sammamish, WA.
We contacted Michelle and Robert regarding a property we saw on Zillow. Michelle immediately responded back with details about that house and a few more like it. Since then its has been like a thousand emails and hundreds of phone calls back and forth!! This counts to show the kind of responsiveness and the Royal treatment we got from them. I don't remember ever waiting for more than 15 minutes for Michelle to respond back! That is commitment!

My definition of a good agent is someone who not only helps you find a good home, but who also cares enough to plainly say "No" when they see you going for a property which is not good, and Robert and Michelle did just that! They explained their reasons for their refusal to put in a bid for us on at least half a dozen properties we really liked, and I must say, we are so glad they did that.

On one occasion, though the property was excellent, Robert talked us out of putting in our bid because the property was on a very busy road and was not fenced. His reasons were simple, it was simply not safe for my overly energized 2 year old! and the property would not be safe for him even after we completely fence it! That is care!

So much we trusted their opinion and experience, that the first thing we would do, when we would enter a house would be to turn to Robert and ask him: "What do you think?" :) Getting an "I like it" out of him is not an easy thing. 57 houses later he did finally say "I like it" and that "I like it" house is now our home :)

The purchase of a house does not just end with putting in your bid, it ends when you move in and Michelle and Robert were there at every step, from pushing the Escrow and the bank to closing on time (a lot earlier in our case :)) keeping us updated, getting things arranged for us and finally meeting us at the house with our house keys.

We cannot say enough thanks to Michelle and Robert. They are a wonderful team and it has been an absolute pleasure to work with them.
Response from

 

- Highly likely to recommend
04/10/2014 - stevenchernandez
Bought a Townhouse home in 2014 for approximately $175K in Mountlake Terrace, WA.
Both Michelle and Robert provided exceptional service from start to finish. Both are so very knowledgeable, professional, fun, and responsive. Michelle's response time to calls, text messages, and emails were very fast. Robert's ability to see a property so thoroughly both inside and out, along with his sincere assessment was greatly appreciated. Their help in finding a lender made all of our hard work pay off. Can't imagine what my first home buying experience would have been like if it weren't for both Michelle and Robert. I am forever grateful for all they have done. Steve H.
Response from

 

- Highly likely to recommend
02/10/2014 - zuser20131029154402354
Bought a home in 2014.
I worked with Michelle and Robert while purchasing my home in Kirkland. Michelle was my main contact but Robert did help out from time to time. I LOVED working with both of them but especially Michelle. She answered every single one of my emails, texts and calls. She made the buying process wonderful and had my back the entire time. I wouldn’t work with everyone else. I plan to work with both she and Robert again in the near future. Thank you Michelle and Robert for all that you have done and continue to do!

AP
Response from

 

- Highly likely to recommend
02/09/2014 - kimberly574
Listed, but didn't sell my Single Family home in 2013 in Redmond, WA.
Michelle and Robert did an exceptional job.

I will hire them again in the future. They are excellent at communication, showings, and overall professional.

In addition, they go "over the call of duty for a realtor" doing the extra's.

Kimberly
Response from

 

- Highly likely to recommend
02/07/2014 - nicoletedrow
Helped me rent a home.
I had a fantastic experience with Michelle and Robert. They are extremely responsive, well-aware of the status of the current real estate market, it seems, everywhere, and are just very good people. They are competent, knowledgeable, and great people to have in your corner during what is typically a very stressful time in people's lives.
Response from

 

- Highly likely to recommend
01/20/2014 - user90172688
Bought a home in 2014.
Michelle and Robert are a great team. Michelle was on top of the paperwork and was always available to us throughout the process. Robert is the guy you want with you when you're looking at a prospective buy, he'll spot problems you wouldn't know to look for. All in all, a great experience buying my new house!
Response from

 

- Highly likely to recommend
01/07/2014 - PatriciaVildozo
Bought a home in 2013.
Michelle was very pleasant to work with and is very easy going abd patient.  This was our first home purchase and she took the time to explain all of the details that we may not of known prior to choosing our first home. She made us comfortable and didn't rush us in any way towards any purchase. Her and her partner were very flexible in meeting with us and even drove to us when we couldn't make it to her.  She took time to go over all of our contracts we were signing and was by our side through the entire purchasing process.     She also has some great references for contractors if your purchase is need of a little tlc. We will definately be calling her again in the future if we are ever in need of another home.  Highly reccommend Michelle Lions and her lengthy list of contacts.
Response from

 

- Highly likely to recommend
12/29/2013 - robin gouin
Bought a Single Family home in 2013 for approximately $700K in South Juanita, Kirkland, WA.
Michelle and Robert helped us buy our first home in Kirkland, WA in November 2013. We are somewhat particular and thus the process took awhile to find a good fit. During this time we viewed approximately 50 houses and Michelle and Robert were amazing to work with and extremely patient. Either one or both of them were always available to show us a house when it was convenient for us at a moment’s notice. Robert is very knowledgeable on building materials and was quick to point out any flaws or potential problems that would require future work or investment. Michelle does a fantastic job structuring offers and was able to pull together paperwork and offer letters for us extremely quickly in the competitive market. We never felt any pressure to offer on a house or raise our bid above our comfort level. On the contrary, they advised us to not raise our bid any higher on a few properties where they knew the house was not worth more than our offer.

We absolutely will be recommending Michelle and Robert to friends/family and plan to use them again in the future when the need arises.
Response from

 

- Highly likely to recommend
11/23/2013 - MBrown140
Bought a home in 2013.
Michelle and Robert were wonderful to work with on my recent condo purchase. From my initial search until closing they walked me thru the entire process. Any questions or concerns I had were promptly answered- by phone, email, or text. I can't thank them enough for all their help, and would definitely recommend them!
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Professional Information
Michelle Lions & Robert Carroll
Address:
Allison James Estates and Homes
9757 NE Juanita Drive, Suite 121B
Kirkland, WA  98034
Phone:
(206) 457-2689
Cell:
(206) 209-0535
Fax:
(425) 968-9500Click to view
 
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Websites:
Website
 
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Advice posts:
2
Screen name:
carrollandlions
Member since:
06/17/2007
Languages:
Spanish