Charles helped my family to relocate from the UK to PA at the start of 2013. During our house hunting Charles provided a list of options for us to review online and in person. He was always very responsive, knowledgeable and helpful about the properties that he showed us. Charles' availability was also admirable as he always replied promptly regardless of the timezone differences. When we finally got to view the short list of houses from Charles' selection, all were very closely aligned to our requirements and expectations. Charles also moved quickly to negotiate and close on the house that we finally picked, he manage to secure it in a very competitive bidding situation. He used his local knowledge and experience to leverage our ability to move quickly and close the deal. Charles' after sales service was also exemplary as he oversaw the move of our furniture from the UK into the property during the weekend prior to our arrival into the US. He continued to take our calls and answer any questions we had on the property and local area for sometime after we moved in. Overall, Charles was a pleasure to deal with and I would recommend him to anyone thinking of using his services.