Crystal went above and beyond what we expected from a real estate agent. She responded via text, phone call or even facebook to all our questions, sometimes really early or even really late in the day. No matter how small the question was she was more than willing to answer it. Many times we started to panic during the process but Crystal was always there with a way to calm us down. She also had many contacts to help us along the home buying process to help us in any area. Now that we own our home we are still using Crystals recommendations for carpets, carpet installation, and many more services. She is more than just any real estate agent, she is our friend for life and will always be known as Aunt Crystal to our son!