I contacted Charlene Little regarding a home that was vacant at the time. The home was located in Eastpointe Michigan. Ms Little did an inquiry on the status of the house and it was still bank owned, and no information was available. I did not ask Ms Little to do anything other than the inquiry and status of the property at the time. She responded quickly with the information. I appreciate Ms Little and her professionalism. I will certainly consider her in buying or selling a property.