As first time home buyers', this process can be intimidating but Mrs. Charlene made the process very smooth and simple! She exceeded our expectations and was a joy to work with!! Through her knowledge and expertise she was able to understand exactly what our family was looking for and lead us right to our dream Home! She was always available to answer any questions and did everything in a timely manner! I would highly recommend Mrs. Charlene Panek to anyone looking to buy or sell a home!