Chris has been me very helpful for me , a first time home buyer.
His guidance during the entire process is highly commendable.
And his entire team were so fast in their work.
Chris will be my first stop if I have to think of more in future.
Without a doubt I would recommend working with Chris. I've never bought property before and wasn't sure the best route to secure a mortgage. After speaking with a few banks and mortgage brokers I decided to go with Christopher at Guaranteed Rate. It was really easy, I got the best rate and I closed on time without any trouble. Chris and his team are all really nice and great to work with. What else can I say, he made a really intimidating process easy.
Chris is the most professional mortgage broker I have ever worked with on a loan. He is smart, attentive, responsive to telephone calls, and, an absolute gentleman. If there are issues during the loan process, Chris comes with solutions, not excuses. Chris is the only person I will call to handle a loan for me. Simply put, he is an exceptional mortgage broker.
Chris is extremely helpful, friendly and knowledgeable. He offered most competitive rates and the whole process was painless and smooth. Highly recommended to anyone. As soon as we are ready to refinance, we will be giving him a call.
I am a first time home buyer and did not know much about how mortgage works before. Chris help me so much in every aspect. Explain to me what each term means, how the process is and so on. He also got the lowest rate/ fees in the market.
I picked Chris to help with our mortgage due to his good online reviews, as I live out of state and did not know any local lenders. Chris picked up the phone immediately when I called, and he and his associate Stephanie guided us through the process of gathering documents, providing information and meeting deadlines. He always returned my phone calls and emails the same day, usually within a few hours. As a last minute glitch threatened our closing date, he calmly spoke with all of the parties and navigated a solution that worked for everyone. I highly recommend Chris and Guarantee Rate to anyone looking for a mortgage in the Chicago area.
I cannot express how pleased I am with Chris's service and Guaranteed Rate. Being self employed I was having trouble getting qualified with local lenders even though I have excellent credit, and Chris was able to qualify me for what I needed. From beginning to end Chris was attentive, knowledgeable, professional and helpful. I would HIGHLY recommend him and Guaranteed Rate to anyone and if I ever need a mortgage again I will definitely use his services!
We have had a great experience with Christopher Jones. He made our refinance so easy. He gave us several options to choose from and his team was super responsive and helpful. If I knew it was this easy we would have done it a long time ago.
I had a very good experience with him refinancing a mortgage. He was knowledgeable, proactive, and conscientious, while, at the same time, being calm and not stressed (and helping me not feel stressed) through the process. No hard sell or false promises, neither of which seems to fit his personality or style. Really glad that I was able to work with him.
I have never thought i'll be giving someone a five star. But chris really deserves it! He has been extremely helpful from the beginning to the end. he's office is in IL and i'm in MA, so sometime i accidentally call him at 7am his time and wakes him up, but he is still extremely nice and response to my request right away. He went through the documents with me and answered every question that i had. i'm a first time home buyer and believe me, i had a LOT of concerns and question. He was so patient through the whole process. If he didn't know the answer, he will always help me find out about it and call me back. He is very responsive, he always returns my call within 30 mins. Most importantly, he was able to help me find a mortgage that fits my need. Thanks! Chris!