I found Denise while looking for a rental home for my family. We were moving across the country and were not familiar with the area. The first great thing is that Denise returned a call immediately, even though she was between client visits. And she was always very responsive to any question or need I had. She also made sure there was someone else (in this case, her partner Bob) that could help me out when she was unavailable. Since I hadn't rented a place in a long time, Denise was very helpful in noticing problems with houses that I might not have seen, as well as pointing out the characteristics of the locale - she knows the area very well. And, since we were not local, she was very patient and flexible with regard to my schedule. Finally, she has a great personality and sense of humor and made the search enjoyable!