Deneen was very helpful with advice and knowledge. She was quick in response with an approval and made the process very easy. The application was simple as she walked me through step by step with answers to any questions I had.
Deneen was an extremely impressive lady to work with. She was very persistent and determined to make sure we received the best loan possible. Even after we went to closing, Deneen has called and email me several times to see how we were settling into our new home and recommendations for our future. I am very lucky to have worked with such a wonderful person, and I wouldn't work with anyone else for my mortgage needs.
Deneen Bernard is truly a professional in all areas of the real estate business when it comes to purchases and refinancing. She is extremely responsive, knowledgeable, helpful by going out of her way to take the time to meet and share her knowledgeable experience to assist her clients in the best way possible. We have used Deneen for about ten years for multiple purchases and refinancing, and she never fails to amaze us with her expert advise and knowledge creating a smooth and trouble-free closing.
Deneen was very thorough in explaining the entire loan process. There were no surprises and she was very helpful in explaining our mortgage options and what to expect in the mortgage process. She wasn't high pressure and showed a care and interest in us personally and boy does she know the mortgage market and the options which are available to us. We recommend Deneen without reservation.