Doug was on top of everything. He was very knowledgeable and highly professional. I felt like he actually worked for me and that getting the best loan possible was his top priority. He stayed on top of every minute detail and guided me through the entire process. Thus far in my life, I have owned 3 different homes and refinanced once and this was by far, the easiest process and it is all because of Doug. I have already spoken to a few folks interested in refinancing and I gave them Doug's name and number and I will continue to do that. I will recommend Doug Stout to anyone interested in refinancing or purchasing their first home. Doug a true professional! Thanks, Doug, for everything!
In short Doug Stout knows what he is doing period. Doug helped my wife and I close on our new home quickly. My sellers (Beazer Homes)were really impressed with him, and the great job he was doing. He was very prompt. Everything that needed to be done he was on it. And got it done.In the future if my wife and I decide to purchase another home it would definitely be with Doug Stout.
I recently purchased a home in New Jersey, having just sold our former residence we were rushing to close on new property, with Doug Stout directing the process we were able to do that in three weeks, could not ask for nor get better service anywhere, Doug operates out of Ohio, distance is not a problem.
Doug is a grand person and a very professional loan officer. The first time I spoke with him I knew he would be excellent to work with. He was very professional, very knowledgeable and kept my best interest in mind. He never rushed me into anything. He was always ready and willing to answer all my questions. He talked me through the process and explained my responsibilities.
Doug was always responsive and in a timely manner.
I was impressed with Doug's willingness to work and obtain results.
This was a great experience. I would recommend PMAC and Doug to all.
Doug Stout has a wealth of knowledge and works prodigiously to accomplish whatever goal is in front of him. I particularly appreciated that he seemed to be working more for the benefit of my ends than he was for his own. Doug is incredibly patient, unstintingly thorough, keenly perceptive, and most of all, indefatigable! He simply does not wear out! He does not ever show frustration or agitation, does not appear hurried or rushing, yet seamlessly stays on task to its completion. There are so many steps that can seem tedious or overwhelming, but Doug always knows what to say or how to guide you through the process. He responds to every question or concern with care and confidence. He is always positive, encouraging, and accommodating. He is a consummate professional, but is also easygoing and friendly. Doug Stout is a master at his craft, and is likely the most competent loan officer in his field. I honestly cannot thank him enough!
Doug Stout, 12-14-13
This was an amazing experience refinancing our house with Doug at Residential Finance. From first calling him about options for improving our financial situation to closing he was an asset. He made everything very clear and easy to follow what he needed from us and what we could expect in the process. We are very pleased in the outcome of our loan and the financial stress has been reduced with the credit card percentages wiped out to our amazing house rate. We want to thank you Doug for your genuine disposition to help us.
Thank you again,
Javier and Sarah Rosales.
As this was my first home purchase, I was very overwhelmed at times. Doug was extremely responsive and helpful with every step of my process. He made it very simple and easy, almost painless. I would recommend him to anyone looking to purchase or refinance.
He was extremely profressional and encouraging even when we ran into obstacles.
You'd do yourself a disservice by passing up an opportunity to work with him.
Doug acted in a very caring personal way to insure that every step in the load process was that care of to meet out needs. Any problems which were few were taken care of in most cases within 24 hours are less.
He was informative and knew the answers to my questions. He was responsive to my needs. I believe he really worked for my best interest. We had discussed an interest rate early on, but then I asked him to look up some other information. Not only did he look up the information I had asked for, but he also came back with a lower interest rate. That was a huge help!