Mr. Elsner was the Realtor for a home I was looking to rent. I kept in contact with him through email because my work does not permit personal phone conversations. He was horrible at responding to emails. He only responded once a day, causing the process to be greatly delayed. Also the responses to questions I had asked were not complete or understanding in any way. Getting in contact with him was very difficult. We ended up not wanting the house because of how the whole process was being handled. Not a realtor I would want selling/renting my home.