Frank helped me and my husband buy a house in the Cambrian area (San Jose). We had two agents before and while they were good and experienced at their job, they seemed a bit pushy like they wanted to finish the deal (so they can make their commission).
We are first time home buyers and were already very cautious about everything simply because we have never gone through the process before. But with Frank, he was very patient at explaining even the simplest housing question to us. He was easily available via phone or email and if he didn't answer at that time, he would reply quickly. His personality was also very easy to get along. Calling him on weekends or late at night, he would still listen and be attentive to us.
His loan officer also helped us with a great rate that couldn't have been beat from anywhere else. The loan officer told us exactly what we needed and we gave it to them, simple as that.
We are now living happily in our new house and extremely satisfied!! We couldn't have chosen a better agent. If you don't believe us for some reason, feel free to email me and ask any question.