The Local Expert badge is awarded to those who have made valuable contributions in a specific city or neighborhood on Zillow. Local Experts are active Zillow users who share their real estate knowledge and help others by contributing high-quality content at a local level. The more and better the contributions a user makes that relate to that city or neighborhood, the more likely an award will be granted. Users' contributions can be seen in their profiles.
She was early with a great attitude and was very sweet during the showing process. She worked with us to start a modified application so we could get our application in first since we are relocating and could not fill out a formal application until we got home. She called the next day to tell us we were approved and started the process! Great experience!
We toured a home, and she was 35 minutes late for the tour without calling to tell us she would be late. We explained when we toured the home that we had poor credit but would be willing to pay a double deposit if necessary. A week after filling out an application and two phone calls with messages, she never called us back. It's been about 6 weeks and we never heard a word that we (I assume) were denied. I felt like we were very honest and upfront about our situation. She took our application and processed it. The least she could do was call me back to let me know we were denied. I was very disappointed by the lack of professionalism.