My husband and I recently purchased a home in June 2013... and we owe it all to Fiona!
My husband and I are newlyweds and were eager to purchase our first home and start our life together. Like most similar couples, the start of our search was disappointing, discouraging, and daunting. We tried speaking to other agents and many seemed incompetent of our special and untraditional situation (100% VA-loan financing interested in short-sale homes). We didn't have a good idea of where to start. A friend recommended we talk to Fiona and even described her as a shark when it comes to negotiating and closing deals. After a friendly phone call, I felt at ease with Fiona's friendliness, knowledge, and direct communication. Within a few days, we met and she broke down the process and our different options.
Within a few days after our meeting we were checking out different homes. Fiona was very knowledgeable and well connected. After a few months of searching and getting disappointed with the sellers' market and cash-buyer bidding wars, by luck and chance Fiona presented to us a great opportunity of home that was about to be put back into the market.
With Fiona's connections and persistence, we were able to start the process on a great home. While many agents turn their backs on short-sale 100% VA type loan clients, Fiona was persistent and made it happen for us amidst the rising market. Because the process is much much longer than the traditional route with a lot of pushback, Fiona kept us in the loop and were on top of all the parties involved. Our scenario was especially different not only with a VA loan, but also because two banks were involved in the short sale to add to the complication... I am sure Fiona put in way more work than what she was compensated for.
I know we couldn't have gotten anywhere without Fiona. My husband and I are so grateful for her genuine kindness, professionalism, and knowledge.