TOP NOTCH all around!
I was responsible for selling my uncle's house in NW Washington, DC that had been in the family for over 75 years.... The house was very old, full of 'things' that had been acquired by several generations of family members and unfortunately not in the best of condition. I was in a position where despite these challenges, I desired to empty the home and sell it in a timely fashion during the winter months.
The Fulcrum Property Group team made this an easy, non-stressful, delightful experience. The team communicated extremely well with me and my family. They were honest, positive and genuinely cared about the entire process and its' impact on me and my family.
Regardless of who I was talking to within the team, each member was well aware of my situation and there to help at a moment's notice. The teamwork that exists among them made this a seamless experience. For example, on a Saturday night we found that the hot water heater broke. Being that it was one of the harshest winters in the DC area, I notified a Fulcrum Property team member immediately. As they were on vacation, I received a call back from another team member within minutes. By Sunday morning, the Fulcrum team had someone look at the unit, give estimates and by Monday it was replaced.
The Fulcrum team also has a great network of services that can be useful when selling a home. My uncle's home was full of 'things'. I was given option on how to empty the home and get rid of the things. The options ranged from having a wholesale auction home come in, take what was potentially valuable and sell at auction to having another auction house come in, bring 3 trucks - one designated to be filled with auction items, one designated to be filled with goodwill items, and one designed to be filled with trash. After making my choice on how to handle all of the 'things', the process was seamless and taken care of without me lifting a finger.
Words simply cannot express how awesome each and every person at Fulcrum Properties is to work with! I highly recommend them!!