I contacted Wayne to inquire on an A-6 loan, which is a cash out refinance in the state of Texas with very specific parameters. Wayne was able to walk me through the products he had to offer and also understand my goals with the refinance loan. After getting a deep understanding, he recommended to me a product that he didn't offer but something that he thought would better fit my needs. As such, it's obvious he's looking out for the best interest of his customers, no matter where they end up going. He was extremely prompt and very polite the entire time of our interaction. I will keep him in mind in the future when looking for credit.