This realtor has extensive knowledge of the neighborhood. Her staff of agents were extremely helpful and we bought our home with minimal hiccups along the way. (More of a bank issue than a realtor issue.)
Not very professional. She had signs up for a house that there would be an "open house." I showed up and she did not have any broker there. In fact, when I called the number inquiring if she would have a broker there, I was told "soon." I waited an hour and nobody showed to show the house.