The experience we have had with Richard and John has been great. Richard stepped in and helped to save our deal, literally in the last hours. He found us the financing at the terms that worked for us when our banks told us it couldn't be done. He and John have been extemely responsive to our questions. We could not have asked for a better experience so far.
Instead of going with a personal referral, I went with Longhorn Mortgage because of previous reviews just like this one. I was not disappointed! After being a reluctant buyer, I feel like I really got a deal on my closing costs and mortgage. The seller wanted to push the deal as soon as possible over the holiday season. Longhorn was very attentive to the details and gave me updates at every step along the way.
My loan was far far from a jumbo-loan and I still got first class service. I really could not be happier.
We did the Zillow mortgage rate quote and Longhorn had good reviews so we decided to give them a chance to earn our business. We were looking at a couple other mortgage brokers although we thought we'd still use our previous mortgage broker as he had decent rates. Richard Caudle answered my refi request the Monday after I sent it. His closing costs were much lower that those of the other two brokers (including the incumbent), plus he had a very calm and reassuring demeanor. The next day we made our decision to use his company as our mortgage broker.
From that point, we dealt with his assistant Brittainy via numerous emails. She was quick to send us the information she needed plus she was great about answering any questions we had during the process. I really liked the fact that we could securely upload documents electronically vs. having to fax them, this saved a lot of time and stress. The process was relatively easy and we closed within within 6 weeks of the initial email. The closing costs on the HUD statement were very close to the GFE, although they ended up being a bit less than initially quoted. I highly recommend Richard and Brittainy for your mortgage/refi needs and would not hesitate to use them again in the future!
My wife and I were considering other 2 options for my mortgage and on the last moment we decided to try a third. I read reviews for Longhorn Mortgage on Zillow, and they seemed pretty good, so we decided to give it a try. Richard Claude answered my request within hours of my first email. Then he gave me an excellent rate and closing cost, lower that those I had from the other two firms, so after a couple of day we decided to go with him for our mortgage. His assistant Brittainy guides us all the way, the process was straight forward and we were able to close within 5 weeks after my first email.
I totally recommend Richard and Brittainy for your mortgage.
Despite never meeting Richard or his excellent help (Brittainy) due to the distance between us, the experience with Longhorn was great. All correspondence was via email, scanned documents and rare telephone follow-up. The appraisal, survey and closing all performed in my area were efficiently scheduled with reliable companies. The closing was 2 blocks from my home. When the need arises again, I will not hesitate to return to Longhorn Mortgage.
I was a bit hesitant to do business with a company communicating only through email and phone. Trying to get someone to phone you back or waiting on an email is such a hassle. Yet, Richard at Lonestar Mortgage put my concerns at ease. He was highly responsive and answered both my calls and emails on a timely basis. When I didn't get in touch with them on the spot, rarely did I have to wait but a few hours to get a response from Richard or his staff. On top of that, I was able to get a great rate at a minimal cost!!
We recently re-financed our home with Longhorn Mortgage. We were really impressed! Richard was really helpful and quick to answer all our questions. His office staff was really easy to talk to great at making things run smoothly. We highly recommend Longhorn Mortgage!
Wow, I could not be more pleased with my entire experience w/Richard and Longhorn Mortgage. I am a research nut and did all my home work. I chose Longhorn for the low rates and costs along with their good reviews. Richard got back w/me quickly with a good faith estimate. I then showed it to my current lender and they couldn't get near the good deal Richard had to offer. He had lower closing costs than any credit union I got a qoute from and a better rate. After speaking with him at lenght about rates and locking we agreed on a rate and locked it in for 30 days. As it turns out I signed on my loan and it funded on time!! Other brokers told me that would never happen. I happen to live in Austin so I did return some documents in person and others I just emailed or submitted online. Richard's staff was outstanding and kept me in the loop every step of the way.
I have already referred a freind and there will be many more on the way. This refi was the best investment I have ever made! I have bought 2 homes and done one refi, this was by far the easiest of them all.
Thanks Zillow and thanks Richard & Staff (Brittainy!)