It was a pleasure working with Integrity First Financial to refinance my mortgage. In particular, I was very pleased with the professionalism of Brian Goetz, financial specialist, and Stevie Arendson, processor, in helping to get my refinance done both quickly and efficiently. Brian answered all of my questions promptly and was a great resource when I had questions. Stevie was prompt in getting me all critical documents in a timely manner. I highly recommend Integrity First Financial for mortgage refinances.
Gregg and his team were efficient, professional, and open with me the whole time and they managed to bring in my mortgage refinance with the lowest cost I could find. They did a terrific job and I'll go straight to Integrity First again if I am seeking a refinance again in the future.
I went with this lender because of the reviews, and they had the lowest rate and fees at the time. They were able to provide me with an estimate and locked in my rate the same day. They fund their own loan, which allows them to provide more competitive rates and lower fees. I crossed my fingers and went through the process of refinancing my primary and investment property. At closing, I had one loan coming at the locked rate and my other loan closed at another slightly lower than the locked rate. They made a complicated process very smooth and the communication was great. Michael Zapkowski and Ben Horak make a wonderful team to work with. They will be the first ones I call again when I need to another home loan.
Helpful and accommodating in responding promptly to unique circumstances, intelligent and knowledgeable in quickly comprehending and resolving refinancing hurdles with clear accurate expertise of financial and regulatory requirements, friendly and helpful and approachable throughout the process, efficient in progressing the refinancing with minimal obstacles and clear anticipation of all documentary requirements, understanding of personal circumstances, accommodating in dealing with financial information sensitivities and concerns regarding identity theft, competitive in terms of rates offered, reassuring with accurate prediction of costs and timelines, trustworthy and reliable as evidenced by successful outcomes with reiterated refinancing over the course of several years, effective in getting the job done smoothly and efficiently, in short, the best!
I had a great experience with Integrity First Financial Group throughout the duration of the escrow. They were very responsive, helpful and very professional. I almost felt like they held my hand through the process as this was my first purchase loan..they were great to work with and I highly recommend them to anyone!
Hats off to Integrity First Financial--They set the bar so high for professionalism and efficiency it will be hard to match, but sure would be nice if others shared their business goals and values. Have re-fied many times over the last 30 years, with many different lenders and brokers and this was the best, stress free experience ever. Thank You All
Refinancing now is a tricky business. Brian was extremely helpful and was very upfront with the issues as they arose. The paper work is always ridiculous but Brian did his best to keep it at a minimum. I felt like he had our best interest in mind as we proceeded through the process. He is a busy guy but always responded very quickly to any questions I posed. I would recommend this company again.
This is the second time my husband and I use iffgdirect to refinance our home. We have been so pleased with the efficiency and helpfulness of their friendly staff. Kelli has handled our paperwork so professionally and kept us informed of every step of the process. I couldn't be happier with our experience. We would definitely recommend iffgdirect to all of our friends and family.
I found Iffgdirect online while looking around for a refinance on my primary residence.
I worked with Gregg A. who was absolutely the best!! He was thorough, explained things very well, followed up and followed through in a most timely manner and was very professional. I have never been through a refinance process like this one-- It far exceeded my expectations!! I kept commenting to Gregg how easy he made everything. It is rare for me to write a review as I am not easily impressed. But truly, hats off to Gregg and Iffgdirect. I would highly recommend him and Iffgdirect and in fact, have steered a few friends in their direction.