Bought a Multi Family home in 2014 for approximately $200K in Lake In The Hills, IL.
Not only did Jackie sell my house, she also helped me buy the house of my dreams! Jackie was always available when there was a house I wanted to look at---even at last minute. All my questions were answered, and she took the time to explain all aspects of selling/buying a home. I always had more questions, and called her so often!! She was always very prompt with return calls/txt messages. She often rearranged her schedule to accommodate my schedule. If you are in need of a realtor, Jackie Reed is the best!!
The previous review is not an accurate depiction of the experience I had when purchasing a home with Jackie as my realtor. Jackie was extremely responsive to calls, e-mails, and texts and notified me of her availability throughout the week. Along with that, she was flexible and accommodating to our limited scheduling availability.
Jackie was very detailed and thorough and took the time to discuss the purchasing process as we were first time homebuyers, which helped during the negotiations.
We spent around four months looking for a new home and not once was Jackie impatient; she genuinely wanted us to find our ideal home. On top of that, Jackie is just a good person to work with on a personal level: she is very easy to talk to, she is receiptive to questions, and is very open.
Jackie had a strong knowledge of the market and was crucial in helping us identify the right home at the right price. From start to finish the purchase process was seemless and we have Jackie to thank. I would strongly recommend Jackie when purchasing a home.
Sold a Single Family home in 2013 for approximately $350K in West Dundee, IL.
Was hard to get a time for her to show us properties. Not very fast on returning calls. Spoke non-stop on how many contracts she just had signed and how great she was while we were trying to look at properties for ourselves. Planned on firing her but had just found the house we wanted-she would have ended up with the commission if we used someone else. Didn't come to the closings either. Overall - if you are looking at buying or selling a house, I wouldn't use her.
Response from Jackie on 04/02/2014
Wow, I’m so sorry about your experience with me. You never indicated that you were unhappy throughout any of our time working together, so this is coming as a complete shock to me. I’m upset that you’re upset, and wish there was a way to make this experience better. I felt I did a good job, with selling your home quickly & your purchase, but didn’t realize that you were upset with me, or there were any issues. I know that I was very busy during this time, so I’m sorry that I came across as bragging. Also, sorry for not attending your closings, but your closings were rescheduled to one that I already had committed to, otherwise, I definitely would have been there. Again, I’m so sorry that you feel that I let you down. Thanks for letting me know so I can always improve on my services.
Sold a Townhouse home in 2013 in Elk Grove Village, IL.
Jackie was great! She was so accommodating to our schedule and situation. We had to take a newborn with us all the time. So between the sleeping/feeding she was so flexible! We also appreciated that she fought for us on the negotiations and was on our side! She is professional but very comfortable to work with.
We found Jackie because of her wide breadth of knowledge in the area we were shopping, as well as in short sale and foreclosure dealings. She was always very responsive and helpful in guiding us through this new community. Her positive and realistic advice landed us in the perfect home. She was incredibly patient with the number of homes that we wished to see. We also used her to list our other property for sale and were impressed with the professional services used to get the best dollar for our home. Jackie is a rare gem in that she is incredibly generous. Her commitments to clients and community are well worth noting. She stands apart.
Sold a Single Family home in 2014 for approximately $250K in Lake In The Hills, IL.
Jackie was GREAT! Took care of every need I might have, kept my best interest as her priority during the negotiation process and sold my house in a way that I was happy about all aspects of the sale. I can't imagine selling a home without her as my realtor.
Sold a Single Family home in 2012 in Crystal Lake, IL.
Jackie Reed was our realtor for 2 different occasions. She is by far the best We have ever had. She is always available to answer questions, and has the patience to make sure her clients are well informed throughout the process. Do your self a favor contact her first, if selling or buying a house is in your future. We have referred her to everyone we know and everybody has had nothing but great experiences.
Extremely nice & professional relator, but more important someone you could call a friend. Thank you Pat for sending her to us from up above! Jackie showed us numerous places and was fair and honest, we would not be afraid to use her again.
Bought a Single Family home in 2013 for approximately $275K in Wauconda, IL.
Jackie helped my husband and I find our first home. We could not be happier with the process. She is extremely knowledgeable about the market and all of the areas we were looking in. This was essential in getting us a great price for our home. Jackie never minded when we needed to widen our search or show us a house twice and never rushed us to put in an offer. Jackie was able to point out important details to homes that were positive features or concerns. She walked us through the process which we were new to and answered all of our questions. Her recommendations for the real estate attorney and mortgage lender were also excellent. It is obvious she is one of the best in her field and is well respected. We can't thank Jackie enough for helping my husband and I find our dream home!
Found a tenant for a Single Family home in Crystal Lake, IL.
Jackie has excellent knowledge of the local market; she did extensive research of the homes around our neighborhood when we first considered selling before listing our home for rent. She knows the rental market and when one should consider renting a property, in addition to the option of selling.
Jackie was extremely thorough with all of the documentation process. She walked us through the details of all the paperwork and what we would have to do to prepare our home for renting. She explained how home showings would be scheduled with other realtors when prospective renters wanted to see the property.
Jackie was very responsive. She immediately answered all phone calls and emails and addressed all the concerns we had in those communications. She is very focused on her customer base and tending to their needs.
Jackie was super excellent in her negotiation skills in understanding the market, making honest property recommendations, yet still working hard for her client in getting the most at the final signing. Overall, we truly enjoyed working with Jackie and would recommend her to anyone looking for a Real Estate Agent.