Profile picture for James Kay

James Kay Reviews

James Kay
Senior Loan Consultant (9 years experience)

Specialties:

Purchase Loan, Refinancing, Home Equity, Mortgage Planning

 
- Highly likely to recommend
09/26/2013 - user6206432
Closed purchase loan. Redondo Beach, CA
We worked with James for a home we just purchased. We were impressed with his responsiveness, helpful attitude and hard work. He demonstrated a real willingness to assist us throughout the process and was a true professional who helped us secure a great deal. We plan on working with James in the future and recommend him highly. Our experience with him was nothing but positive.
Profile picture for James Kay
Response from James

 

- Highly likely to recommend
06/30/2013 - user007212
Closed purchase loan. Culver City, CA
I just had the best experience working James and Team Kay. James went out of his way to respond my unique situation; he found me the right loan, at a great rate and moved it along very quickly.

My favorite aspect of the experience was the thorough communication; I've tried to use other lenders and there were always periods where I wasn't sure what was going on. James and team went a step beyond, making sure I was informed at every step.

Finally, the service was terrific; James and team actually hand delivered a timely document at one point just so everything would work out. Just one example of the overall excellent communication, effort and pride James and his team put into the process.

I highly recommend Team Kay for any of your loan needs.
Profile picture for James Kay
Response from James

 

- Highly likely to recommend
05/31/2013 - user1729046
Closed purchase loan.
I was very happy with James, he did an excellent job an was without a doubt the best loan officer I have worked with. His honesty is one of a kind, if he cannot get you the best price he will refer you to someone who will. Excellent overall experience with him.
Profile picture for James Kay
Response from James

 

- Highly likely to recommend
04/24/2013 - user2225160
Closed refinance loan. Sherman Oaks, Van Nuys, CA
James and his team were very professional. They supplied concise information that allowed me to weigh options on my approach to refinancing. He made it apparent that he wanted to tailor my loan to best suit my finances, and in doing so, made me feel like my loan & comfort were top priority. All correspondence was clear and thorough. The loan closed before expected and with minimal effort on my end. Thanks! Ben
Profile picture for James Kay
Response from James

 

- Highly likely to recommend
04/24/2013 - user7337766
Closed purchase loan. Vista, CA
James and his team were consummate professionals throughout the lending process. Our situation was unique and fairly complicated, but James had no problem taking the time to make it work.

During the lending process, we experienced some difficulty with New American's underwriters, and without James' intervention, I doubt our loan would have gone through.

I would highly recommend James Kay for anyone looking for home loan.
Profile picture for James Kay
Response from James

 

- Highly likely to recommend
04/17/2013 - user9975616
Closed purchase loan. Westchester, Los Angeles, CA
I was recommended to James by my financial advisor when my husband and I started house hunting. James was beyond great to work with. He was exceedingly patient with our questions and took the time to make sure we understood every choice that needed to be made. He and his assistant Michael were very responsive when we called or emailed with questions and we always felt well taken care of. We trusted them through the process and knew James took care to get us a fair loan that meets our needs.
Profile picture for James Kay
Response from James

 

- Highly likely to recommend
02/12/2013 - user74207216
Closed refinance loan.
I'm a certified financial planner in Los Angeles. I've referred James Kay my clients for both refinance and purchase loan. James is responsive, knowledgeable about different loan products and very detail-oriented. However, what differentiates James from other mortgage brokers I'd worked with in the past is his process. He takes time to understand my clients financial goals and needs. He then provides mortgage advice and solution to their problems, instead of just selling loan products. I feel very confident referring James to not only my clients, but also other CFP's and CPA's.
Profile picture for James Kay
Response from James

 

- Highly likely to recommend
01/31/2013 - TaylorBay
Closed refinance loan. Encino, Encino, CA
I was recommended to James Kay by a friend,and everything that was said about James Kay Loans,was correct.From the first contact i had with this company,i experienced the utmost proffessionalism and the most accommodating customer service.Everything that was presented to me was delivered.Since i m self -employed,the loan process is more complicated ,James as well as Michale were on top of every issue in a timely manner. I will definitely recommend this company.
Profile picture for James Kay
Response from James

 

- Highly likely to recommend
01/31/2013 - user0483946
Closed purchase loan. Los Feliz, Los Angeles, CA
James is simply fantastic. He spent the time to fully explain our options to us, going so far as to price out different loans, different point options, different length options, etc. We felt like we could really make an educated decision after going through everything with him.

James and everyone in his office that helped us throughout our loan process were just so responsive and helpful, they really were there (even after hours!) to answer any question we had. Thanks to them, we even closed a few days early! Buying a home can be a very stressful process, but James really helped make ours as easy as could be. I would happily recommend him to absolutely anyone!
Profile picture for James Kay
Response from James

 

- Highly likely to recommend
01/28/2013 - user49064756
Closed refinance loan. El Segundo, CA
This is my second experience working with James. I went back the second time because his service was exemplary in all phases of the process. On Dec. 3, 2012, I decided on a refi and the process was begun. On Dec. 27, 2012, my escrow closed. That's 24 days!!!!! How remarkable is that! In addition to the timing of my refi, James was always there when I had a question. If I left a message, it was returned within 12 hours. He spent a good hour explaining the process of mortgage to me in his office, which was invaluable to me. James ALWAYS made time for me and was incredibly patient with my incessant questioning during the process. He asked for documents at the start of the process and I needed to provide only one additional piece of paperword during the entire month,. That, of course, is due to his magnificent organizational skills. James treated me with the utmost respect during the entire process. I would highly recommend James without hesitation to anyone interested in a new mortgage or a refinance. It 's worth mentioning that currently he has a phenomenal assistant, Michael, who was just as pleasant, respectful, efficient and knowledgeable as James. They are an amazing team. Don't bother going anywhere else. By the way, I am not related to either of these fine professionals. I am just very pleased and impressed with their excellent service:) Angel Pecci
Profile picture for James Kay
Response from James

 

Contact Lender
  • Please enter a first and last name.

  • Please enter a valid phone number.

  • Please enter a valid email address

  • Please fill in a note to the lender (5 character minimum, 800 character maximum).

  • Submitting contact...
    An unexpected error occurred. Please try again later.
  • By clicking “Contact Lender”, you agree that Bank of America, N.A. may contact you at the telephone number or email address you have provided above for purposes of fulfilling this inquiry about mortgage financing, even if you previously registered on a Do Not Call registry or requested Bank of America, N.A. to not send marketing information to you by email. You agree Bank of America, N.A. may use automatic telephone dialing systems and artificial or prerecorded voice messaging in connection with calls or texts made to any telephone number you provide even if the telephone number is assigned to a cellular/mobile telephone service or other service for which the called party is charged. You are not required to consent to receiving autodialed calls or texts as a condition of purchasing any Bank of America, N.A. products or services. If you use a relay or other telephone service for the hearing impaired, please call or have your service call 1.800.915.8026 for help with your loan request.
 
Professional Information
James Kay
Address:
New American Funding
1230 Rosecrans Ave. Ste 402
manhattan beach, CA  90266
Phone:
(310) 421-3166Click to view
 
Email
Websites:
Website
 
,
 
Advice posts:
2
Screen name:
jameskay79
Member since:
08/05/2011
NMLS #:
  • 485551
 
 
 
Sign in with Google