- Highly likely to recommend
03/12/2011 - ptatten
Bought a Single Family home in 2009 for approximately $225K in Lancaster, MA.
I would recommend Jeff Bastress to anyone looking to buy a home and he will be the first person I call when I decide to sell mine. I was a first time home buyer and had tried other realtors, but Jeff proved to be the best choice. His overall knowledge in this field is a great asset and his personal care and handling of all matters involved in my purchase made me feel like his only customer.

He is courtesy, always professional and really listens to his customers needs and wants. If he doesn't think a home is right for you he will tell you and help you find the right one. He never made me feel pressured to buy any home, as others had done. One of my fears in looking for my first home was to be hounded with phone calls and pressured into buying before I was ready. I asked to be contacted only through emails during the search phase of my home buying, since I hate phone calls. Jeff honored all my requests and made working with him a pleasure.

If you are looking for a Realtor, do yourself a favor and call Jeff.
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- Highly likely to recommend
03/20/2014 - user8634548
Bought a home in 2014.
Jeffrey shows his experience and knowledge as soon as you meet him for your first showing. He made us feel at ease as first time homebuyers, answering all of our questions and making the process so much easier, even with our difficult schedules. I am so glad we chose him to represent us in this process. He responds quickly to inquiries, and always has your best interests in mind. I will recommend him to everyone I know.
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- Highly likely to recommend
03/18/2014 - user81287964
Sold a home in 2014.
Jeffrey is the best real estate agent!!! He knows a lot about houses and how to buy the right one. We are still in the process of buying a short sale but he is always on the top of things, always there when you need him.
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- Highly likely to recommend
12/04/2013 - meliepys mail
Bought a home in 2013.
I don't think I can do justice in a written review for Jeffrey, he is simply amazing! Over the last year, we contacted several MA agents about buying a home and some didn't respond or follow up. I'm glad they didn't because we ended up with the best! We have bought and sold a home before and can say that Jeffrey has all the qualities you want in an agent and none that you don't! His knowledge was impressive as we looked at homes and he pointed out issues. When we found a house we loved, we were hesitant to make an offer because we hadn't looked at many houses. He was wise enough to give us the nudge we needed. He worked hard for our interests when dealing with a difficult builder and his lawyer. Even though the builder didn't want to include the upgrades with the purchase price and therefore the loan, Jeffrey was able to make it happen. I highly recommend Jeffrey and look forward to working with him again.
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- Highly likely to recommend
12/01/2013 - user3062461
Bought a home in 2013.
We were first time home buyers and Jeff was knowledgeable, helpful, and insightful. We never thought twice to work with someone else. He taught us what to look for in a home, he crawled in small spaces to check various aspects of houses and he offered advice and input along the way. He was always available to answer our hundreds of questions and never once seemed frustrated or annoyed. We have nothing but positive things to say about Jeff and highly recommend you work with him as well.
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- Highly likely to recommend
11/14/2013 - thejoycevincent
Bought a Townhouse home in 2013 for approximately $200K in Grafton, MA.
Jeffrey was an absolute pleasure to work with. He is never salesman-y, which was one of the most important qualities we wanted in an agent. He is honest, knowledgeable, and easygoing. He shared his knowledge about real estate for us first-timers but is also well versed in everything home-related. Everything from roofing to piping to quality of craftsmanship to different types of heating/cooling systems and so on. He knows it all and he shares it all, good or bad. He never seemed stressed, always cool as a cucumber, even when my husband and I were freaked out. He tells it like it is and we really appreciate that about his style. But he also does all this at a distance to allow you to learn and to grow on your own with his gentle guidance.

We know he is busy but we never once felt that he was rushing us or pushing us in any way. He was there for questions, day or night - and trust me, we asked a lot of them!

He always made the time for us and we always felt like his only client. I'm sure with his success he has many clients with multiple times our small budget to spend but we never felt that he treated us any differently because of it. He barely even used his phone when he was with us and many agents can never pull their nose away from it these days.

When we lost a bidding war on two different properties, he was there to offer positive words and make us feel like it was for the best, that we made the right decisions and that we would find the right place for us in time.

We found damage to the structure of the condo we purchased and he was right on top of it making sure the work was not only completed, but done well and correctly.

Even the team he works with (mortgage loan officers, banks, attorneys, etc), which he offers but doesn't require you to use, not only provided great communication and service, but got us the best rates we could find on our own and were helpful and knowledgeable. Jeffrey, again, oversaw it all and made it all fairly painless. We closed on the original date we set with no problems whatsoever.

If/when we sell or buy again in the future we are 100% going to call on Jeffrey to be our agent. He happily goes above and beyond the call of duty on a regular basis. I can't imagine going through the process with anyone else. So...hire him. You won't be disappointed.
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- Highly likely to recommend
11/09/2013 - jmains78
Bought a Single Family home in 2013 for approximately $250K in Ashby, MA.
Very knowledgable in all areas regarding the health & conditions of what is important in your new home! We looked at several homes, identifying huge potential problems such as problems in the foundations, identifying mold in the attic, and finally helping us buy the home we moved into today!
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- Highly likely to recommend
11/03/2013 - shirleymcmac
Bought a home in 2013.
Jeffrey was an excellent first home buyer's agent. He was very professional and always timely. He was laid back and very objective which I believe was a good balance when dealing with a first time and emotional home buyers. He was helpful in doing comparables and made sure we didn't overpay for a house. I think one of his strongest traits is his knowledge in construction and building practices. He catches things that inspectors might not. I highly recommend Jeffrey for your real estate needs. It was a great experience. Thank you.
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- Highly likely to recommend
09/18/2013 - user49014308
Bought a home in 2013.
Jeffrey was very helpful, he guided us through step by step what needs to be done. He knows what he is doing and his negotiation skills are excellent. We would recommend him to anyone and we will definitely reach out to him again in the future. He was responding in every situation within a coupe hours and was on top of everything.
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- Highly likely to recommend
07/27/2013 - user9636862
Bought a home in 2013.
We found Jeffrey and knew that we had found our real estate agent immediately. He had a good eye for things we didn't see with his contractor experience and was able to answer our bizarre questions.

This was our first home and Jeffrey took his time walking us through the process even when we made him confirm all of the details 5 times. When we were hesitant with how to make our offer, Jeffrey listened to our concerns and helped us strike an excellent balance.

We could not more highly recommend Jeffrey!
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Professional Information
Address:
Startpoint Realty
34 Newell Hill Rd
Sterling, MA  01564
Phone:
(978) 563-9954
Cell:
(978) 710-0280
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Member since:
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