The house purchasing process is a daunting one to say the least but doing it from 3000+ miles away is even scarier. It would have been impossible had it not been for Jodie. She was available anytime we needed her, QUICK to respond to even the simplest of questions. Her expertise appeased my extreme paranoia and put us at ease from our first conversation. I couldn't have asked for anything more nor would have done anything differently. Jodie truly goes above and beyond to get results! Thanks to her efforts we could have closed 2 WEEKS before the agreed upon close date but due to some delays on our end stuck with our original plan. I can't wait to get to our new neighborhood and thank her in person for her help in getting us into our dream home!
Jodie was amazing and I can't recommend her enough! The potentially mind-boggling and overwhelming experience of getting a loan, was made dramatically easier with Jodie. First and foremost, she was very easy to communicate with. When I would call, 9 times out of 10 she answered (not a secretary, not an automated system). If I did have to leave a message, she would always respond back in a timely manner. It was the same story with emails. You have to communicate a lot with your loan officer, so I can't stress the importance of this enough. On top of her regular job requirements, she drafted letters for us that we would've had to write, she looked up records for us that we would've had to search, and she called to follow up on information that we would've had to follow up on. These are just a couple of examples of instances where she went above and beyond the regular scope of her duties. I'm not going to lie, it's still a cumbersome process, but Jodie kept us organized and on track. Aside from all that, she had the best rate from the very beginning. The other lenders couldn't compete. Even when we found out that rates dropped in the middle of the process, she wasn't phased when we requested to restart the loan from the beginning so that we could get the better rate. This required extra work on her part, but it will end up saving us thousands of dollars over the life of our loan. She understood that, so she was happy to do it, and she was still able to get us to close on our original date! All in all, we couldn't have been more pleased with Jodie and highly recommend her!!
Gave me a quote on Zillow, but it did not work out. Myers Park, Charlotte, NC 28211
Jodie was extremely prompt in her response to my request for a quote. She was very straightforward and helpful in evaluating options. I ultimatley decided to go with a previous lender but would be happy to work with Jodie in the future.
Jodie is a true professional who guided us through a difficult process buying a short sale property. She quickly assessed our situation and enabled us to get our loan closed on time. We would gladly recommend Jodie for all your mortgage needs.
Jodie was wonderful to work with. By far the easiest and quickest refinance (this is my fourth!) I have experienced. Great rates and great customer service. Would highly recommend contacting Jodie with your mortgage needs.
Jodie was absolutely amazing! She was extremely fast as responding to all of my questions and helping us along the way with our home purchase. We felt very comfortable with her. She is very knowledgeable and explained everything thoroughly. I would HIGHLY recommend her to everyone.
I cannot speak highly enough about Jodie. She walked me and my family through every step as first time home buyers and was very responsive and helpful. She provided information that I would not have thought to check into and made the whole process as simple and pain free as possible. I would highly recommend Jodie to anyone.
I asked Jodie to review my previous mortgage to see if refinancing was an option. She was able to save me $400/month! The process was easy and straightforward. I provided my income info and she took care of all the details. She even made herself available to address my husbands concerns and questions about the refinance. I would definitely recommend het to anyone looking for a mortgage or refinance.
Her experience speaks for itself.
Jodie was the most informative, responsive and helpful mortgage professional I've ever worked with, and that was so important in my situation since I was not working with a real estate agent. Great experience from beginning to end, so highly recommended!!