We have had the honor of working with Jen twice as both buyers and sellers. She helped us buy our very first home and then just recently helped us sell a rental property. Jen really understands the market, reasonable asking/selling prices and worked for our best interests every step of the way. She is patient and responsive and truly helped us get what we wanted for our condo and helped us squeak into a home that was a reach for us! She is incredibly professional and knowledgable and we would HIGHLY recommend her to anyone. Jen is trustworthy and really is wonderful at what she does. We will use her a third time if we find ourselves in the market again...without hesitation! Call Jen!
Jennifer was professional, listened to our needs and most importantly she was available to us during the entire process (even during her vacation). Our house and closing had numerous problems which she was vital in troubleshooting and negotiating throughout the process. I am 100 percent confident in her skills as a Real Estate Professional and would highly recommend her to anyone that is looking to buy or sell.
Response from Jennifer on 11/04/2014
Thank you Win & Kellie. It was truly a pleasure working with you both. I can't wait to come visit you in your new home!
Bought a Single Family home in 2014 for approximately $200K in Pepperell, MA.
Jennifer was awesome to work with. This was our first time buying a house and she walked us through the entire process. Our schedules where hectic and she was able to work with us. We highly recommend Jennifer. If we sell/buy in the future she will definitely be our realtor.
Response from Jennifer on 10/24/2014
Thank you Aimee & Matt! I thoroughly enjoyed working with you both as well. I look forward to our next transaction!
Found a tenant for a Condo home in Riverside, Cambridge, MA.
A very unfortunate experience! We cannot recommend Jennifer for anyone looking to buy, sell or rent.
I am sure Jennifer has - in the past - been helpful, unfortunately, this has not been the case with us. What we had to experience is a lack of any type of response when required, lack of interest in what needed to be done and frankly a non-professional work attitude.
We basically had to pay her and still did the work ourselves. My recommendation is to spend 5 min now and find someone else.
Response from Jennifer on 10/24/2014
Hi Martin, I’m sorry you felt compelled to write this review. I would have thought that based on your situation and how it was resolved this would not have been the case. This transaction regarded an off-season lease break and you were the Tenants who requested to break the lease prior to the date you originally contracted with the Owner. As you know, I was not hired by you but by the Owner of the condo to re-rent the unit. I have maintained a long-standing business relationship with him and continue to be in good standing. I advertised and showed the unit as well as thoroughly screening the new tenants and writing the lease paperwork. I am pleased you were able to leave on your preferred date without paying the remainder of the rent you were contractually obligated to pay to the owner. You will also recall, as part of the lease break arrangement with the owner, you agreed to pay the Broker Fee in order to help rent the unit more quickly. I wish you all the best in your new home!
Bought a Condo home in 2013 for approximately $525K in The Port - Area 4, Cambridge, MA.
Jennifer was friendly and helpful from the first time we met. She is very familiar with Cambridge, and has developed relationships with many other professionals in the real estate business, which helps her throughout the process and in negotiation. Jennifer is also very calm and reassuring, which we found valuable.
Found a tenant for a Multi Family home in Peabody, Cambridge, MA.
I had tried two other rental agents before being referred to Jennifer when trying to rent my town house unit in Neighborhood 9 in Cambridge. After 7+ months of vacancy, Jennifer got an applicant to me within 3 weeks of initially speaking with her. Other agents did not know how to price the rent for that neighborhood and had assured us that the unit would rent for a few hundred more per month than what the market in that area would support, her intimate knowledge of the market throughout Cambridge was a huge help, and got the rent priced right, which I'm sure resulted in the quick rental.
Sold a Single Family home in 2014 for approximately $850K in Arlington, MA.
Jen really puts the service in customer service. She is attentive and responsive and takes the time to understand what you need. Over the last five years she has helped us buy, sell, rent and buy again. We can't say enough about how hard she worked to help take some of the stress out of the process, even after all the papers were signed. We appreciated her thoroughness and knowledge of the process, people, and area. We would recommend Jen to anyone,especially first time buyers.
Sold a Condo home in 2014 for approximately $325K in North Chelmsford, MA.
Jennifer made selling my condo such an easy process. She really works for her clients and got me the sale I needed! I would highly recommend her to anyone who wants to sell quickly. She also helped me with getting tenants for a rental and that worked out great.
Sold a Condo home in 2014 for approximately $175K in Malden, MA.
Jennifer made the process of selling my property a breeze! She was respectful of my concerns and timeline for selling, and adjusted her ideas to fit my needs.
Jennifer was always available to answer questions, talk through the process, and offer her expertise when needed. She was never pushy and made me feel completely confident and at ease. I would highly recommend her as a realtor!
Bought a Single Family home in 2013 for approximately $225K in North Chelmsford, MA.
As first time home buyers, my husband and I wanted to work with someone who we could trust and Jen Keenan was not only trustworthy but very knowledgeable. She helped us throughout the entire home buying process. Jen was patient, extremely responsive and always one step ahead of us. She was also very personable and so easy to work with. Jen always looked out for our best interest and I would highly recommend her to anyone looking to buy a home. We will definitely use her again!!