Jerry & Rachel Hsieh ReviewsJerry & Rachel Hsieh
Real estate agent (8 years experience)
19 Recent Sales (last 12 months)
Buyer's Agent, Listing Agent, Foreclosure, Consulting
11/04/2013 - user2065324
Sold a Single Family home in 2013 for approximately $1.575M in Mid City, Los Angeles, CA.
Response from Jerry & Rachel on 04/03/2014
We did not represent this buyer. We represented the seller only. Customer satisfaction is something we take very seriously, and accordingly, we do apologize that you did not receive the experience you wanted during our transaction. I think it is important to understand that you, the buyer, had your own realtor from a completely different office that we had no relation to. I understand our sellers did not agree to every request you made. Any good realtor can confirm, we have fiduciary obligation to facilitate the decisions of our clients, even if it upsets the principal on the other end of the deal. We do wish that all sides, on every transaction, is left satisfied, and, in that respect, we do apologize for your experience.