Jean helped my wife and I locate a home in the Seattle area in 2010, and we couldn't have been happier with the experience. This was our first home purchase, so we needed a lot of hand holding as we learned how the entire process works. Even though our budget was relatively small, Jean made sure we received her complete attention on every question. Every time a new house went on the market in our price range, she had the listings compiled for us, and emailed them in a easy to read format several times a week. (GMAC even had historical information on the homes value that wasn't available through other sites...really helps when trying to find a good deal) From recommending lenders, explaining the difference between short sales vs bank owned, and even assessing a homes qualities for potential resale value in the future, Jean always made sure we were working with the best information. Great realtor, and the definitely our agent in the future!