I work with RE/Max Affiliates N.E. in Philadelphia, Pennsylvania and think of myself as a REALTOR with heart. I built my career on my own terms and have found success in helping others meet their real estate goals. I have worked very hard to make it into RE/Max's Executive Club and now have my sights set on reaching the 100% Club!
Prior to obtaining my license, I had been working three or four part time jobs to provide for my two children, who I was raising on my own. I always had an interest in real estate. My first glimpse of the real estate process was working at a title company. Before long I knew I wanted to be on the other side of the settlement table, but I was apprehensive about relying on a totally commission based profession. In 2006, I received my license and began to build my business. After some time and a lot of hard work, I was able to leave my other jobs and focus solely on my real estate career.
In the years since obtaining my license, my main goal has been customer satisfaction. I strive to exceed every client's expectation of customer service. I genuinely want my clients to be happy. I can honestly say that I enjoy the entire process… from conversations with clients about what they need in their future homes and marketing strategies for homes that I am selling, to setting up inspections and assisting with obtaining the right lenders – every piece of the puzzle that is a real estate transaction. For so many, the process can be daunting and I try to make it as easy, stress-free and enjoyable as I can from start to finish for every single client and every single transaction. When our business has concluded, I hope that my clients are so satisfied with my performance that they invite me to the housewarming party!
In order to be able to provide the level of customer service clients have come to expect from me, I continue to educate myself in all things real estate. I make great efforts to be knowledgeable in every aspect of this ever changing industry. Market conditions, mortgage types and rates, building codes, short sales, foreclosures, are just a spare few of the areas in which a GOOD realtor should be knowledgeable. But, I do not want to be a GOOD realtor, I want to be GREAT. So, I have made it my mission to educate myself by researching, reading various publications and speaking to various professionals and attorneys in these fields. I want to be able to provide a full service experience for every kind of client I meet with… from the clients who are looking for the high end, move in ready home to the client looking for a short sale or distressed home that they can renovate in their own taste. And I will hold their hand every step of the way until they are confident in their purchase and ready to make the next step to ownership! I will be both their offense and defense to ensure that their best interests are met.
I am now happily married and have met success in my career, but I am not satisfied with "good enough". While the real estate industry has allowed me to provide for my family and attain financial freedom, I continue to be goal driven because I know there is always room for improvement. My commitment to excellent customer service will not waiver and I will continue to treat each client I have as if they were my only client and walk them through the entire process step by step… because when my clients are happy, so am I!