It starts off with the Jim answering his phone. He doesn't have an answering service. He doesn't gain your trust then hand you off to a junior agent or assistant. He answers his phone, he answers your questions...notice the key word here - "He". Customer service.
In the event that Jim is not available, his team consists of his wife and daughter. They'll answer your questions and keep you informed during the whole transaction. Customer service.
Jim isn't going to "sell" you. His input is short, concise, and accurate. You may not like to hear what he has to say, but he's there to do a job and that job is to get your home sold. I'd rather do business with a straight shooter over a "schmoozer" any day of the week.
I would recommend Jim Carmichael to all of my friends and family.
Jim knows the east county market exceptionally well. His knowledge of the market and the best price point for our house was dead on. We had an offer four days after the listing went public.
He knew many excellent recommendations for trades to do any work required, and was always available for questions. He always responding to questions the same day or within the hour.
Sold a Condo home in 2014 for approximately $250K in El Cajon, CA.
Jim stayed on top of our escrow even when his mother in law was dying in the hospital. Our property fell out of escrow and he had it back on the listing and a new offer for our full price came in a few hours later. Jim has the knowledge and he knows what he is doing.
Jim was on time, efficient and courteous. Our buyer had some hurdles to overcome and Jim provided efficacious information that resulted in the deal's finally closing. We enjoyed working with him and his staff.
Sold a Single Family home in 2013 for approximately $550K in El Cajon, CA.
Jim is highly professional, reliable and a pleasure to work with. I was selling my mother's home after she passed away and lived out of town. Jim took care of everything that needed to be done and only called to update or clarify a situation. His staff is very pleasant and responsive....felt like I was their only customer:-) BTW, this house sold in 4 days!!! I was stunned.
Sold a Single Family home in 2013 for approximately $325K in El Cajon, CA.
Our family got a job out-of-state with an almost immediate start date. We had contacted Jim over a year before we actually listed wanting to know how the process worked. We solicited other realtors at that time; he was the only one who came directly to our house. Once we were able to list, we contacted Jim and the process was handled smoothly and swiftly. After we closed he helped us get the stuff we left in the dishwasher the day of our move picked up and was even willing to to go and dump the trash left in the trash cans awaiting trash day. Jim is not only a transaction expert, but goes above and beyond what we thought was a realtor's call of duty. Thanks, Jim!