working with Joann has been a wonderful experience. Joann worked diligently with us to find us a home that fit most of our need given the strict timeline we were under. since we were temporarily living with family 4 hours away in Ohio, Joann kindly offered to look at houses for us and send us pictures, so we wouldn't have to drive back and forth until she found something the she felt we would like. she was very patient with us and was always accessible. I would definitely refer her to anyone in need of a home, whether it is to manage, rent, buy or sale. She's a wonderful agent and person!