Profile picture for jyonzil

jyonzil

Reviews Written

  
 

Written about Michael Ramos on 09/02/2011
Bought a home in 2011 in West San Jose, Burbank, CA 95128.

Michael helped my fiance and I (first time home buyers) purchase our first home. Throughout the entire process Michael was extremely helpful, positive, and personable. It was just like working with a good friend. He was responsive to emails and our phone calls and made sure to keep in contact with us from the beginning to the end (which was several months). When it came down to putting in an offer he made the time to go over every detail within the offer contract and answered all questions we had in person. We were still nervous but at least we had a clear understanding of the process. I should also mention that he was up into the late hours of the night emailing us the status of our offer. He also even took my phone call close to midnight to discuss accepting a counter offer but really it was more so to lessen my nerves. Michael also went above and beyond in processing our the sale of our home. We ran into an issue with our appraisal and despite it being stressful, Michael carefully let us know about the issue but assured us he would fix it, and sure enough he did. Not only did he fix that issue he also drove from Saratoga, CA to San Francisco, CA to make sure our documents would get to the lending company as soon as possible in hopes of us closing before a long weekend (fourth of July). I am greatly indebted to Michael in helping us find our first home. And I would without a doubt highly recommend him to anyone looking for a realtor.

Profile picture for Michael Ramos
Response from Michael on 08/01/2013

Thank you for allowing me the opportunity to help you and your fiance find a home. I strive to provide the best service to all of my clients, and I wouldnt hesitate to drive to San Francisco again if it ensures that your home closes smoothly. Please let me know if there is anything else that I can help you with in the future.