We sold our home using forsale-byowner.com, meaning we acted as our own agents. We have bought and sold multiple properties, and felt comfortable doing this. That was a great experience. Most of the buyers that come to see our house had agents. That meant I interacted with many local agents, and saw the good ones and the not-so-good ones. It is clear to me that anyone can be an agent, but not everyone can be a GOOD agent. Dawn was the agent for the buyer that purchased our home. She was kind, professional, and really did make it a pleasant experience. Even though she was the agent for "the other side," I was impressed with her professionalism, responsiveness, and kindness. On several occasions, I needed to contact her directly, and it was always easy to get in touch with her, and she was willing to work to find a solution to any issue that came up. I have no hesitation saying that I highly respect her and would recommend her to anyone.