We were in the position of having to purchase a property with only 10 days available to view everything available. Based on e-mail conversations, Kathy recommended a number of places to start our search. All of them were acceptable, but none really were what we wanted. Based on two days' conversations and comments, Kathy came back on day 3 with a whole new list. Success! Not only was she able to figure out what we liked, she was able to find just what we were looking for. We then left the country, and Kathy handled organizing the rest of the process. There were issues with the surveys associated with the property we chose which delayed closing and caused havoc with our mortgage company; Kathy was there every step of the way to ensure the process stayed on track and proceeded as quickly as it possible could. If it weren't for her, given the fact we were not in the US and unable to communicate easily with everyone involved, we wouldn't own the property today. We would recommend Kathy (and now Tom, too) to anyone.