The Local Expert badge is awarded to those who have made valuable contributions in a specific city or neighborhood on Zillow. Local Experts are active Zillow users who share their real estate knowledge and help others by contributing high-quality content at a local level. The more and better the contributions a user makes that relate to that city or neighborhood, the more likely an award will be granted. Users' contributions can be seen in their profiles.
Herma was a delight to work with, she was very knowledgeable in all aspects of selling the house. She worked with us and told us what would be best to sell the house and worked well as our representative when a contract came thru. She also had a list of contractors to help us get the house ready for sale and they worked out very well.
Herma is very knowledgeable and was very proactive from listing our home for sale through closing. Herma provided excellent guidance on preparing our home for sale and how it should be marketed, resulting in a very quick sale.
Bought a Single Family home in 2014 in Cypress, TX.
Primary point of contact: Collette King
Collette did an amazing job for us! We are recommending her to all of our work colleagues that are relocating to the Houston area! She really listened to what we wanted in our new home and she delivered. She only showed us homes that met our search requirements so we didn't waste a lot of time. She was very professional and negotiated a killer deal for us.
She helped in every part of the buying experience. She was always available and willing to give great advice on any questions we had for her. I would use her again if I needed to sell or buy a new home.
Bought a Single Family home in 2013 in Spring, TX.
I was a first time home buyer as a young single female. My hand was held through out the entire process and I felt very confident and comfortable that my realtor. She and I had a strong understanding of what I was looking for. I know that when the time comes, she will be the person I contact again.
Collette King and the Townend Team are great! Collette was with us each step of the way through the process of buying our new home. She is wonderful to work with, listening to all of our concerns and answering countless questions. She takes great care for her clients, and treated us just like family. We highly recommend her!
Property manage a Single Family home in Spring, TX.
Herma is someone who goes above and beyond for her clients, she worked tirelessly with us to get the right renter. As a seasoned landlord it's a pleasure working with someone who gets the rental business and is looking out for your best interests. We will continue to use Herma for the rest of our properties!!!
I found the Townend team through the Zillow reviews and they did not disappoint. Collette helped us buy a house in Magnolia, and we have nothing but praise for her knowledge of the market and tenacity as a negotiator. Having a little bit of experience with real estate transactions, Collette continually surprised us with her commitment to full disclosure while trying to fulfill our requirements. She gave insightful and honest feedback about different areas. We found it refreshing and incredibly helpful, as we have had past realtors blindly agree with all of our opinions in pursuit of a suitable commission. We were disappointed that 2 of our favorite houses weren't in the right areas, but truly feel that Collette's adamance saved us lots of future headache. In the end, Collette found us a beautiful home in a gorgeous neighborhood, and probably saved us thousands with her astute negotiating skills. To round out the experience, she was instrumental in helping us close remotely which saved us an additional trip before the big move and made the entire process as stress free as we could wish for.
Colette did a great job helping us find two great investment properties and negotiating a good price for each. She guided us through each step of the process and made sure we had our questions answered. We were very difficult clients as we opted to walk away from several properties until we found ones that were in acceptable condition.